Heartland Hostel Samarkand

The guest house was simple but comfortable. There was is a kitchen and you can also use laundry facilities (which I didn’t need). The hostel has a nice easy vibe to it and staff are helpful and organise different outings if you want to participate. It is a quiet hostel, and is located in a quiet street. The private room with bathroom was a good size and nice for a few nights.

The staff were very accommodating, facilitates were well kept & comfortable. Great atmosphere, you can be very social in the common areas or spend quiet time alone very easily. Great location very central for site seeing

It was great. I enjoyed my time there. Staff was really nice

It was okay

The facilities were OK, it had a kitchen and my room had enough space although the bed was a bit hard. The bathroom was OK, had a decent amount of space, though it could have done with a bit of an update. The host did arrange some group meals and get togethers although not really through the advertised WhatsApp group. It was a good place to meet people.

I got a bit annoyed by the fact that the front door to the hostel got stuck and the host acted like it was somehow my fault instead of being apologetic. While she did have my registration slip ready, I didn't see where she'd left it straight away and she got annoyed at me for knocking on the office window, like she told me to do the night before. That left a bit of a bad taste in my mouth. She did help me with my suitcase though once we did get the taxi driver to help unlock the door. Beds were hard, free tea and coffee but no free water. The property does accept card but she strongly discourages card payment which makes it a bit more awkward to pay.