Casa Jaguar Hotel Boutique

Most of the staff members were lovely and friendly. Breakfast in the beautiful attached cafe was great, and included in the room rate (although I thought having to choose either orange juice or coffee was a bit unusual) The room was simple but stylishly decorated with nice touches such as fresh flowers and quality bedding. It was also cleaned well. Excellent restaurant nearby for dinner called Beso.

On arrival we were met by a metal grill door locked with a chain. After ringing the bell a staff member let us in. There was some confusion as we had prepaid but they didn't have a record of it. These things happen but overall didn't feel like the best welcome. The bathroom was clean but there was a lingering unpleasant smell around the toilet. Kept finding mosquitoes in the room. Perhaps that's par for the course in tropical Cartagena. The plunge pool is more of a water feature and not really usable. It's also right next to the rooms so I didn't feel comfortable using it or the sun loungers. To leave the building in the afternoon or evening you need to ask a staff member to unlock the chain on the front door with a key. Although only a mild inconvenience I felt it wasn't safe in the case of an emergency. Getsemani was louder than we realised, the first night we were kept awake with nearby music until about 3am. One night when we returned there was a homeless man sleeping across the entrance to the hotel which felt quite uncomfortable, particularly while we waited for a staff member to let us in. Not the fault of the hotel but to be aware of the area. I don't enjoy leaving a negative review and rarely leave them, but felt it was important to be honest as we were quite disappointed with our stay.

It was such a beautiful room and very spacious

Maybe street noise , but that’s the area

The hotel is very cozy and surprisingly quiet, considering the location. The street it’s on has a relatively busy road on one end, and a popular park on the other end, but there in the center of the street is Casa Jaguar, a sweet little oasis. The walled city is just a few minutes walk in one direction, and the heart of Getsemani just a few paces in the other direction. The room was small, basic, but very clean and comfortable. There’s no closet but I didn’t miss it, there was shelving and cubbies that fit all of my things. Just outside of my room was the plunge pool and it provided a lovely view and the perfect spot to cool off after a day touring outdoors. I liked the sound of the water from the fountain and the birds attracted to the tree in the courtyard. Lots of natural light in the room but not too much to escape in the morning. Sra Leydy and Yessica made me feel so welcome, it was like I was invited, and coming to visit extended family. Very attentive but not intrusive. I slept soundly each night. And the breakfast? Muah. This was my favorite stay on this trip and I would definitely return.

I had zero complaints, but if space to frolic inside of your room is a priority, this might be a challenge.

Casa Jaguar is a lovely property. I travelled with a friend and we had separate rooms. There are some elements of our stay that really stood out. The first was the team at Casa Jaguar, in particular the glorious Jessica, who made our stay so fun and enjoyable. Jessica greeted us like old friends each time we entered the property. We felt so welcomed and cared for and were genuinely sad to leave as it was a special experience. The location is amazing, we walked everywhere and despite proximity to restaurants, bars and clubs, it was relatively quiet. The food and drinks here were fabulous too - the best breakfast we had in Colombia! The rooms are decorated in a calming palette, are well appointed with little extras that aren't common in Colombian hotels (ear plugs, jugs of filtered water, body wash, hairdryer), the beds are very comfortable and rooms were exceptionally clean. I would absolutely stay again.

There is an issue with mosquitos at the property, we had to douse ourselves in bug spray at all times, I am not sure if there's something that can be done to better manage this for guest comfort. On one night there was a lot of noise from whoever was cleaning the property. These are trivial matters overall.