GRACE APART 3 - ELEPHANT & CASTLE

The apartment is small but comfortable. No a/c, but the cross breeze through the open windows made the temperature quite comfortable. The check in process was annoying because we didn't have cell phone service due to an international outage. I was able to email and say that but I don't think she ever saw the messages. She claimed to have sent multiple messages, I responded to the only 1 I saw. She knew we were going to be later than we'd expected due to a delayed train. Fortunately, when she wasn't responding to emails sent when we were able to connect to WiFi, and when my WiFi call didn't go through to her (went to voicemail), we were able to have the next door Barber shop call her for us. She was also quite insistent that we use WhatsApp to communicate with her because it's easier for her. My teenage son had to download the app for communication. Also, the dryer listed on the listing still doesn't work, she is still trying to get a repairman. She claimed it isn't listed, but I always saw it included. Overall a good place to stay. Bus stop is very close and made it easy to get everywhere we needed to go. She was helpful for telling us where grocery stores were and where to get bus passes.

This flat needs some repairs. Still, beds are comfortable and basic needs can be met. It is on a very busy commercial street in a diverse and developing neighborhood. As naturally follows, there is a plentiful variety of delicious restaurants, ready access to shopping for any goods necessary and excellent access to transportation within the environment of heavy traffic and human bustle. The washer never worked for us and there was no dryer. We were there for a month and with a toddler, so the lack of that advertised amenity was very disappointing. Our host was friendly and pleasant, but she admitted she was very busy with many properties and we felt our needs were totally subject to her prioritization. Ultimately we accepted the pros and cons of our choice of bookings, but are hoping this more expansive description of the property will allow a more informed choice for others.

Friendly and helpful, especially considering the last minute nature of our request. Location was great and Brenda made every effort to supply all we needed.

We stayed one week. Apartment was not large enough for 6 adults. Might be possible to accommodate a family with small children. Manager is onsite all of the time and lives in the basement. Frequently communicated with manager.. Many locks and security cameras. We needed to keep the bathroom window open due to allergies.