Chimneys Nuwara Eliya

We really enjoyed our stay at Chimneys. All of the staff are really friendly and helpful. Gavin goes out of his way to make your stay as memorable as possible and was happy to make any bookings for us. Would highly recommend.

Unfortunately they didn't have any decaf coffee, despite trying to obtain some for me, but I think this problem is all over Sri Lanka. Perhaps as well that I always travel with a small amount for such situations.

the hot water is a major issue as in this part of sri lanka hot water is a must as its cold and the Hot water did not work for us even after we told the team.

Our stay was delightful. The rooms were large, comfortable and beautifully decorated. The staff were attentive and very professional. The breakfast was amazing!

Breakfast, while amazing, was huge and we felt uncomfortable with the waste. Perhaps smaller portions would be appropriate but we appreciate that might not be feasible or in the interests of other visitors. Not in the control of the hotel so not a criticism but an FYI for future guests. There are some stray dogs in the area and during our overnight stay, they were quite loud so if you’re a light sleeper then bringing some earplugs may be of benefit.

Pretty property and lovely owner/ staff - can’t fault them.

The area didn’t feel safe - the walk out of the property to any main attractions isn’t great. There are also tones of stray dogs just outside the gate so walking at night wasn’t ideal. It wasn’t well located if you are intending to be by foot. We ended up using the tuk tuk driver from the hotel (who was fab! And took us down to town for dinner etc!) which worked well but we were gutted we couldn’t explore more by foot as we only had one night.