Residence Inn by Marriott Detroit Sterling Heights

Clean quiet

Location

Words cannot describe how comfortable me and my husband was

Nothing at this point

Clean and friendly

N/a

The breakfast was ok. I enjoyed making fresh waffles. Can you add more fresh fruit and grits to the menu.

The person that checked my family and I in was not so pleasant. She never told us that we had to empty our own trash either. I did not like that we had a dead bug in the window seal. No one came to empty the trash in the room or mop the floors either.

Nothing

We chose Residence Inn because of the past experiences we've had. However this has to be the worst hotel stay we've ever had. During the checking in process, we requested the temperature of the pool, none of the staff knew. They informed us they don't heat the pool. So we asked the staff to escort us to check the pool ourselves. It was cold. The pool was the main reason for choosing this location. We said we weren't interested in staying, the manager said that they were going to charge our credit card anyway. So we didn't want to waste our money, so we reluctantly paid and stayed the night. We brought in our bags, and went to place the in the closet. There were old, dried chicken bones in the closet. We photo documented this unhealthy condition. We informed the staff, by this time, the manager had left for the evening. The cleaning lady and removed the bones, and wiped the area with disinfectant. There was garbage on the bathroom floor. The dishwasher was partially filled with horrible smelling water.

The worst hotel ever This lady at the reception is so rude and has bad attitude (her name is Mimi)

clean the room was very nice

nothing

Clean and quiet beds were very comfortable.

Breakfast was very horrible. Souffle in a plastic pack, Jimmy dean biscuits, and bacon in a paper wrap oj and cranberry juice machine down. It was a total joke.