Host & Stay - Cattersty Hideaway

Location. Cleanliness.

Traffic noise. Light coloured blinds in the bedroom so that the room was never dark.

The apartment is spacious , comfortable and very clean. It is quite well equipped. . It is centrally located , near the train station, sea front and town centre

There was no washer dryer , which would have been helpful . Unfortunately the wifi was not working when we were there and it took several attempts to report it , with taking photos. etc . Also the bedroom window did not lock .

Location is second to none! The place is spotless clean! Comfortable bed,nice quality linen and towels ! Beautiful high ceilings rooms ,well equipped with everything you need and the fresh milk in the fridge was a nice touch!

The apartment is in a lovely spot, a close walk to the sea front. It has a well equipped kitchen and modern bathroom, plus lots of space for two people. Parking is easy either outside or on nearby side streets when busy.

The most disappointing thing about our stay were the poor levels of cleanliness. Having paid close to £400, I didn’t expect to have to clean as we checked in. When I walked into the kitchen there were toast crumbs on the side, which was a pretty obvious oversight but one I decided to overlook. However, on looking around, there were long, dark hairs in the bathroom cabinet. The lounge floor had big crumbs in the carpet (it turned out to be nut shells and even a full nut). I was surprised a cleaning company didn’t see them. Most bizarrely, when my husband pulled out a chair to sit down, there was a dirty sock from a previous occupant. All of which made me feel like I couldn’t relax fully because the flat felt grubby. The communal space is also disappointing. it’s not well cared for and, weirdly, outside the front door of the flat was just a flattened cardboard box covering the carpet. It seemed more ironic that we then received an early morning text to tell us that we had to be out by 10am or face being charged as the cleaning crew had to come in… I did send a message to Host and Stay, with photos, as I’ve never had any problems on previous stays (in fact have always been super impressed) but received nothing back.