Sóller Center

Location and just how comfortable the room/bed was. Great size bathroom too. Staff were very helpful with check in and organising our car parking.

Simple, perfect walkable location, and everything you need. Great working A/C and very hospitable staff.

No complaints

Right in the heart of Sóller. Clean, comfortable room. Friendly, helpful staff.

Not a complaint, but info for other guests; access by car is quite complicated, or at least it was the weekend we were there during an important festival. We have no complaints about the stay at all.

Room was clean but had no view and was on the top floor with no elevator or assistance with bags. Cleaning staff was slow and missed my room one night because they didn’t get there until 4pm when I needed to get ready for dinner. Barged in on me anyway after repeatedly saying no to their knocking. Way overpriced for a hotel that does not care about you.

Staff was rude, unhelpful, and not welcoming. Parking is a nightmare. Only spot to park is on the main road about 15min from the property, despite saying they have private parking. If you want access to their lot, it’s an additional fee you must reserve separately and they probably won’t have a space for you. You don’t really want to be driving a rental car on the narrow streets of the town near there anyway, it’s super hazardous. Lots of different street parking and small lots in the area with different colors and different rules, called the front desk to ask for assistance and they said “just google it” (Google didn’t have the answers I was looking for while behind the wheel in a busy unfamiliar city) only to find out when I finally made it there to check in, that they had a printed document on the desk that answered my very question. Ended up having to waste money on paid parking too far away, and needed to move my car again when they simply could have explained the parking listed on the card right in front of them over the phone and saved me an hour+ of chaos. Not willing to help with recommendations in the area either. Overall, I get the impression that soller is a city they want people day tripping to, not staying in.