Vida Nova Retreat
Top rated by guests





8.3Excellent
(447 Ratings)
"The Staff were amazing, went above and beyond to help, and were so friendly and warm. The hotel was very peaceful and in a beautiful spot. I really enjoyed being there it was very nice and comfortable..."
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Located in Hout Bay, Vida Nova Retreat features an outdoor swimming pool, garden, terrace, and free WiFi throughout the property. The property is around 1.1 miles from World of Birds, 5.4 miles from Kirstenbosch National Botanical Garden and 7.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
8.3Excellent
(447 Ratings)
"The Staff were amazing, went above and beyond to help, and were so friendly and warm. The hotel was very peaceful and in a beautiful spot. I really enjoyed being there it was very nice and comfortable..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Good breakfast - tasty and well presented,
Loved the outside hot pool and cold pool
Lovely setting with mountain views
the hard-core approach to 10am checkout is a bit disconcerting . we were there one night only (Saturday) and a bit more of a leisurely morning would have been appreciated
6.0 / 10.0
the outdoor pool area and gardens were good. Breakfast was well served . Plenty of towels for indoor / outdoor use
Unable to check until 1500 laundry problems being quoted. Had a leak in the bathroom ceiling the problem was rectified by putting a bucket under. The leak was eventually sorted after 3 days. Ceiling has a black mark of mould. One day the shower head was removed and put in the sink with no explanation it was later refitted.
2.0 / 10.0
The outside area where the pool is … it’s nice and relaxed there
Lying about the outdoor tub in my room was not okay at all the pictures of that room are still on booking .com but the room is not available that is something I don’t understand I got a very small room that was not even close to what I paid for and when I complained I was told there is nothing they can do
10.0 / 10.0
The Staff were amazing, went above and beyond to help, and were so friendly and warm. The hotel was very peaceful and in a beautiful spot. I really enjoyed being there it was very nice and comfortable. Thank you team VN!
Small pools, I'm a length swimmer so couldn't really get a proper swim.
10.0 / 10.0
Excellent breakfast
Look forward to being able to get lunch/ dinner on the property
8.0 / 10.0
The boutique feel - a nice small hotel but the interior felt spacious. Particularly nice to have one of the pools which was heated and a number of different private areas to sit in outside.
The fact the restaurant was closed.
10.0 / 10.0
Excellent staff lovely outside gardens with gorgeous swimming pools
Nothing
10.0 / 10.0
Peaceful and tranquil
Nothing
8.0 / 10.0
Really comfortable room very clean lovely balcony
The property was very good
1.0 / 10.0
There was nothing to like, not after the inconsistent and terrible service received from the staff
Service and poor communication:
We deliberately booked what was presented as a private unit with a private hot tub, based on the listing description and gallery. This created a reasonable expectation that the unit included its own private outdoor patio/stoep area.
On the morning of arrival, we phoned the venue to confirm check-in and specifically asked whether we could bring our elderly small dog. We were clearly informed that pets are not allowed inside the unit but would be acceptable outside, which we reasonably understood to mean the private patio area associated with the unit. This was confirmed during the call.
Upon arrival, this permission was withdrawn, and we were informed that pets were not allowed under any circumstances. As a result, we were unable to stay and were forced to cancel and secure alternative accommodation at short notice. Despite the cancellation being caused by the venue’s own miscommunication, no refund was provided.
The issue was not the pet policy itself, but the misleading presentation of the unit and the lack of accurate and consistent communication.
8.0 / 10.0
View
The clean environment
9.0 / 10.0
Location , pool, very quiet
Nothing to dislike
10.0 / 10.0
Everything. The staff especially are so friendly and helpful. It is quiet which we like and ideal situation to see everything we want to
7.0 / 10.0
Staff and pool area
The rooms were a bit dated and the doors and windows let in a lot of noise. If your room happens to close to the breakfast hall you will be woken up early by the noise from others.
4.0 / 10.0
Facilities, location and amenities.
Staff, service and attention
10.0 / 10.0
Great breakfast. Good coffee. Lovely views.
9.0 / 10.0
Beautiful property, Rooms were spacious and clean. Plenty of parking and pool areas were very nice.
3.0 / 10.0
Beautiful gardens that are well looked after, great location, all very private, rooms were well thought out and appointed.
If you’re planning a stay here, DO NOT leave anything unattended, my watch was stolen and when we informed the staff about it they barely batted and eyelid and showed zero concern so it’s likely a common occurrence.
10.0 / 10.0
The room was nice and spacious. Jacuzzi was a bonus!
The restaurant wasn’t operating and once we eventually ordered food- no microwave
8.0 / 10.0
staff fab. breakf nice. views supurb, hot pool hghlght. booked massage great
restaurant closed. all good restr around will be booked, so plan ahead (dont go to simons! ;) no bar.
8.0 / 10.0
The place was great, peaceful, quiet, clean, friendly staff.
The restaurant was not open, so food was an issue, no microwave in the rooms. We had an incident with a staircase on our room (maintenance issue) but we were changed to another room.
10.0 / 10.0
Serene, and beautiful
7.0 / 10.0
Staff was extremely friendly and helpful, food was good .
We had a choice between 2 accomodations and chose Vida because my husband and I have been before and had a fantastic experience and thought we were going back to the same service. Standards has dropped and the breakfast we expected was no.longer quiet disappointed. No welcome drinks or hot towels on our arrival. Just somethings that we picked up on.
6.0 / 10.0
Hot tub was really awesome and hot
Building dates Needs to be upgraded
TV too small and too far to see
Shower needs bath mats on either side very slippery
Room was on the other side of the property and it was raining
Restuarant was closed early and we were told chefs had already left but we were glad they could make a plan with a plate of hot chips as hubby is diabetic needed to eat to take his tablets
10.0 / 10.0
The facilities were great
We did not stay long enough to experience everything
9.0 / 10.0
We booked last minute after a previous booking cancellation, and we are so glad we did. The hotel was beautiful, and the gardens and pool area were so relaxing and a perfect place to unwind. The food was delicious, and the tempura prawns and seared tuna were some of the best I've had. All the staff couldn't do enough for us and made us feel so valued and welcome. Would definitely come back for another stay in the future.
Nothing.
10.0 / 10.0
I was disturbed in room 5 by loud talking from the kitchen.
10.0 / 10.0
Clean and secluded
Nothing
10.0 / 10.0
The private hot tub as well as the quietness of the place. The food and staff were also absolutely helpful and amazing. Johan even made a plan for us when the first room wasn’t to the best of our liking. Absolutely amazing place though
None
8.0 / 10.0
Beautiful and peaceful location
Wish there was a live TV option
10.0 / 10.0
Service was good.
We did not had coffee all the mornings in the room...but no real complaint.
7.0 / 10.0
A great location in Hout Bay . Dining Menü disappointing. Expensive for what is offered . 20 + year old hotel and looking a little tired.
4.0 / 10.0
the room was great
the staff professionalism
10.0 / 10.0
The property grounds were wonderful and perfect for time spent relaxing at the hotel by the pool instead of sightseeing. Our room was lovely and spacious with amazing views of the surrounding mountain landscape. The staff were friendly and helpful and the food was great. It was everything we needed after a few nights staying in the noisy and busy city of Cape Town.
10.0 / 10.0
We really loved our stay at Vida Nova! From the very warm welcome by Cassie at the front desk, to the delicious breakfasts, everyone we interacted with was friendly and very helpful. The bed is so comfortable!! I particularly enjoyed working in the garden pods.
Only suggestion I would make is to put a sliding door on the balconies facing the pool. We had to keep rearranging the outdoor chairs every time we wanted to open or close the balcony door.
10.0 / 10.0
Very clean and spacious all staff are very friendly
Our WiFi didn’t really worked the evening but they came to fix it
8.0 / 10.0
The room was lovely and cozy. I appreciated that they provided me with dinner on the house, which made up for the hot tub not being filled and heated. We had a bit of an accident when my son got sick during the night, but they were able to assist me by providing clean bedding. Thank you!
It was a last-minute booking, yes, so the hot tub was not filled and heated, I never got to use it. Everything else was well.
10.0 / 10.0
Breakfast is always delicious!
The pool is so lovely and the pods above the pool are perfect for WFH in the most luxurious way!
The staff couldn't be more attentive, they are excellent!
Will be back again and again!
The Alexa system was poorly attached to the room - it looked a bit shabby.
The television in the room wasn't a smart TV - would have been nice to have a larger television with a smart capability. Really not much to be negative on though!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Vida Nova Retreat. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Vida Nova Retreat pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Vida Nova Retreat?
We found 1 amenities for this rental. This includes , and business facilities.
