Capital O Hotel Terraza 158





7.7Good
(1,315 Ratings)
"Staff very helpful, clean, lighting,
great TV, price, everything ."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Located in the Anzures district in Mexico City, Capital O Hotel Terraza 158 offers 3-star rooms with free WiFi. The property is around 1.1 miles from United States Embassy, 2.2 miles from Chapultepec Forest and 2.3 miles from Soumaya Museum.
Free WiFi/internet
Non-smoking
WiFi/Internet
Fireplace
Family friendly
Key access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
7.7Good
(1,315 Ratings)
"Staff very helpful, clean, lighting,
great TV, price, everything ."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Centrally located. Affordable for a popular neighborhood
our room was a little noisy with view on the street and could use shower matte.
10.0 / 10.0
Staff very helpful, clean, lighting,
great TV, price, everything .
Nothing.
8.0 / 10.0
Near to highlights
It was super noisy at night
9.0 / 10.0
It’s in a beautiful location, very quiet neighborhood
1.0 / 10.0
Horrible experience. I booked a room which had very different pictures as the one we were assigned. I traveled with a lot of very important documents so I asked before checking in if the room had a safe and they assured it did, but when I entered the room I noticed there was no safe, so I called and asked if I could get one or change rooms. They were very rude and said they didn't have any available. There were no towels, hand soap or even bathroom paper when we checked into our room and had to ask for some, it was also very dirty. Hot water is turned off every day from 10pm-6:50 am and at about 7 pm it started lightly raining and the power went off, we did not have a single window in our room to get light. We decided to check out after a couple of hours since we were extremely uncomfortable and tried asking for a refund. The man that was on the front desk was very polite and sent us the number of who could help us the next day. Next day I called Jennifer (the person in charge) and she said she was going to see what they could do. A couple of days after, I didn't receive her call so I called her again, she was very rude and didn't answer my messages for 2 weeks straight after assuring me she was working on this. Extremely unprofessional I called Jennifer and of course received no answer, to my surprise I called from another phone and she answered immediately. She admitted to her mistake about lying about the safe in the room but she still didn’t refund me. This can’t be called a hotel, absolutely terrible place don’t stay here not even for a day, don’t think you’re saving money here. I will never stay here again and don't recommend it to anyone else.
9.0 / 10.0
Everything
I don’t have complaints
8.0 / 10.0
Perfect Location
Nice View
Price
Very very very low internet speed did not allow for work
TV unable to use due low speed internet
No amenities such as a coffee maker, etc.
No place to keep clothes (no closet or dresser)
9.0 / 10.0
The check in was nice and smooth. Room is very clean
Walls are a bit thin so you can hear your neighbors
2.0 / 10.0
stuff was nice
We intentionally booked room with windows but when we arrived turned out somebody was staying there and for the same amount of money they put us in a little box without windows. Progressive claustrophobia in action.
Then I decided to take a shower and hot water was incredible brown color so cold water it is.
And cherry on top - room DOESNT HAVE A/C. Little cheap fan on the floor didn’t do the job, sleeping was an imposible mission, we were suffocating (remind you - no windows as well).
We left after second night out of 3 without any refund (even tho we asked booking) and checked in into normal hotel. The end.
7.0 / 10.0
location, cleanliness, staff friendliness
TV did not work, no face/body cloth until second day, bed light did not work, bath towels were clean but tacky and tattered,, no plastic liners in trash, no shampoo, no body lotion, no directions to close restaurants posted.
9.0 / 10.0
No breakfast included. But within walking distance of many types of food. In a very nice calm area. With some good nightlife establishments close.
8.0 / 10.0
Very clean, great location and friendly staff.
It gets hot in the rooms without balcony.
8.0 / 10.0
Rooms were very clean.
No AC in the room, no heater to iron your clothes.
10.0 / 10.0
everything
nothing
3.0 / 10.0
location
they don’t put any pillows in the bed.
8.0 / 10.0
It has a great location. The staff is really friendly and willing to help.
They do not have personal higiene products
There are no common areas
It is really noisy, either street noise or the other rooms
4.0 / 10.0
Shower pressure and hot water. Location is good.
Building entrance makes hotel a bit difficult to find. The room I booked was switched to a smaller room with no windows. Nothing like the pictures. There is construction outside the hotel.
1.0 / 10.0
Absolutely disaster! DO NOT STAY IN HERE. This property should be banned from booking. The bedroom does not look at all as the ones they are promoting. Pillows didn’t have pillowcases, the bedroom didn’t have a window. The magnetic key didn’t work. They didn’t want to provide towels. Shower drainage was clogged and nobody cared.
Absolutely disaster! DO NOT STAY IN HERE. This property should be banned from booking. The bedroom does not look at all as the ones they are promoting. Pillows didn’t have pillowcases, the bedroom didn’t have a window. The magnetic key didn’t work. They didn’t want to provide towels. Shower drainage was clogged and nobody cared.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Capital O Hotel Terraza 158. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Capital O Hotel Terraza 158 pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Capital O Hotel Terraza 158?
We found 10 amenities for this rental. This includes free wifi/internet, non-smoking, wifi/internet, fireplace, and family friendly.
