Hotel in Mexico City
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this hotel
Casa Castillo Polanco provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available.
Amenities at Casa Castillo Polanco
Free WiFi/internet
Non-smoking
Pets allowed
Gym
Wheelchair accessible
WiFi/Internet
Family friendly
Contactless check-in/out
Cleaning products
Map of Mexico City
Available Rooms
Things to know
Check-in: 3:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.House rules
- Pets allowed, fees apply
- Kids allowed, fees apply
- No parties or events allowed without prior approval, fees apply
- Must be 25 or older to rent
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Vogo
Ratings and reviews
10 / 10Outstanding·Jun 2026
Perfect location, room is very clean, the attendants are very accommodating.
9.6 / 10Outstanding·May 2026
Kind and attentive staffs. The accommodation is very well managed under their care.
8.8 / 10Excellent·Mar 2026
The hotel is very clean and has 24h reception/security. The rooms are spacious and the hotel has everything you need for a few days in CDMX
10 / 10Outstanding·Feb 2026
Stayed here after having to leave my other hotel be sure they didnt have running water! This hotel came through with a great location, room, and everything was as expected. The only thing i didnt love was having to buzz in every time i wanted to enter the hotel building; felt a bit childish. They have a 24 hr security/front desk person but would much rather have my own keycard to enter when I please. I just thinking about it I was being chased or something! Anyhoo, i didn't get chased and my room was very cute, comfortable bed, hot water, working tv, no ac just a fan but was fine. Location was great and has plenty of stores nearby
Top rated by guests
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