Ala Moana Condo Hotel

My rating takes cost into consideration. I felt the room was a great value, especially being I never use housekeeping at hotels. It was very clean, pillows had multiple levels of fill to appease preferences, fridge and microwave allowed for inexpensive grab-n-go meals between adventures, and a keurig. I did not use TV (too busy!), so cannot speak to that. It was a larger tv, but when first turned on I only saw Hawaii info channels, so definitely clarify before booking if options are important.

My only negative was that the thermostat did absolutely nothing when changing fan speed low to high... it just stayed the same. It was also set at 72 and would not go lower (well, it would look like it would, but would switch back to 72 on its own) so between that, the slow fan speed, and being on the 35th floor, there were times it was a bit warm for sleeping.

Collected keys easily at the main reception - perfect location. Great stay

No problems

Everything

Nothing

It was super nice & clean and very convenient to the mall + other walking distance activities.

HOWEVER, i would book with Ala Moana Hotel by MANTRA & not ala moana condo hotel, there was such an issue with them & when trying to contact customer service the number they provided was to a random person in san francisco CA. The “customer service” expert was no help & continued to send the same message over and over again. We waited for a while before we could actually check in since they didn’t send over our reservation to the hotel in time. Ala Moana Hotel by Mantra was AMAZING though, the manager on duty was a huge help 10/10 for them. -10/10 for Ala moana Condo hotel.