Neo Luxury Suite

The location is a huge plus! As soon as you step outside, you’re surrounded by restaurants and cafés in every direction. The metro is nearby, and you can reach the Acropolis in no more than 15 minutes by walking through Plaka. In terms of location, this apartment is absolutely fantastic!

The bed was absolutely terrible. I couldn’t sleep at all on the first night because the mattress was completely sagging. The sofa is just as bad and practically impossible to sleep on. If you’re planning to stay here as a group of four, I would strongly advise against booking this apartment. Fortunately, on the second night, my partner figured out that we could flip the mattress over, which made it much more comfortable and allowed us to get some sleep. Unfortunately, the staff didn’t seem capable of resolving this issue themselves. The cleanliness was acceptable, but the cleaning was rather superficial, and the furniture hadn’t been properly vacuumed.

Very well equipped, location great. Host very helpful and friendly. Lift was great .

Nothing

Location, style, responsiveness..cool small balcony. Very nicely done!

75 stone steps up a steep spiral staircase with no hand rail.. and lights still on a short while.. cool but could be hazardous!

Conveniently located near Syntagma Square, within easy walking distance of most major sites in Athens and close to public transport. There is a lift in building and apartment was well equipped and spacious.

We had no internet for our entire stay. When we contacted the host, they already knew about the issue but hadn’t informed us in advance. They said it would be fixed, but it never was. We were asked to leave our only set of keys in a lockbox so a technician could enter, presumably unsupervised to the apartment — when questioned about security concerns with this arrangement no response from host. The internet and coordination with a technician is something the hosts should have been able to manage without involving guests. Different staff members also gave conflicting information about the situation. A partial compensation was offered but never processed; we had to contact Booking.com to intervene before receiving any sort of response. The apartment had poor soundproofing — on weekends, loud music from the restaurant or club next door can be clearly heard. Access also requires three separate bulky keys, which is cumbersome, and the doorway lights switch off quickly, making entry difficult. The shared front entrance was littered with rubbish, including uneaten food that remained there for days. Although there is a lift, the apartment is not entirely step free, you have a go up a flight of stairs before you get to the lift. Honestly plent of better options in Athens.