The Royal Park Canvas - Sapporo Odori Park

The location. It was close to the malls and points of interest in the city of Sapporo. The iconic Sapporo tower is right across the hotel and walking distance to restaurants and shopping malls. The staff was very accommodating.

There is no room service. Our flight was delayed and we arrived in the middle of torrential rain around midnight of July 18. We were a group of 4 senior ladies and were hoping to have a meal at the hotel. Unfortunately they do not have room service and the reception staff directed us to Lawson’s, a convenience store about 5 minutes walk from the hotel. It would have been okay, except for the rude treatment we got from the cashier on duty at the time. It was so disappointing - a far cry from our experience with the Japanese people we have encountered in all our trips to Japan. The cashier was so discourteous and loudly told us that we could not eat inside the store, which was okay, except for the manner that he said it. He even asked us in an accusatory voice if we paid for the shopping bags we used for our purchases. It was a terrible experience for our first night in Sapporo. Perhaps, for clients of the hotel who arrive late, and with prior notice, snacks and sandwiches can be offered for a fee.

Clean, perfect location, peaceful

Breakfast is high quality but could do with more variety

The location, the comfortable rooms, and the rooftop deck.

Needs more tables

Location was perfect for getting around.

Rooms were cozy and beds are very firm.