Vienna Residence, Rochusmarkt - Wien Mitte

I liked very much its location!

I didn't like the fact that I had to pay extra if I wanted the room to be cleaned, or at least towels etc. to be changed.

Great location, less than a minute by foot to metro station and buses and felt safe at night. Also close to many stores. The bed was very comfortable.

The kitchen was not well equipped, laundry was communal in the basement and not in the apartment. The apartment was not super clean.

Location and Facilities

Room was a little dusty and some hair/body hair here and there including the bed. Floor is prety damaged. You can see insulating materials under the parquet.

Great location with market right outside, and decent room with pretty much everything one needs for a short stay. It was clean, airy and even had a locked closet to keep your things safe.

The entrance to the apartment is very confusing. The staff only provided me with the apartment code and not the main building code, and I couldnt enter the apartment until someone helped me out with the code. This was then later corrected when I tried to reach them by email (note that the phone number they provide is automated and does not connect). This caused a lot of trouble for me. Also the apartment was located on the 7th floor but the room numbering is quite confusing and this information was not provided again. Having no staff in the hotel is quite inconvenient and can cause troubles. Also, the room was advertised to have AC but there was none.