Hotel in Puebla
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Central Location
Amenities at HOTEL BACANTES
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Accessible Parking
Family friendly
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Puebla
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·May 2026
The charm. Living a part of early Mexico history.
The room was warm at night
7 / 10Good·Jan 2026
The location, and the traditional character of the hotel.
The room was damp and smelly. The toilet's tank took an hour to fill up, and the staff did not do anything about it.
10 / 10Outstanding·Jan 2026
The staff were exceptionally warm and helpful. One example: on a day that had some rain, they loaned us an umbrella. From check in to check out, the entire staff was very attentive.
For security, they managed access in and out of the property. They were great and happy to let us in and out, but I felt a little like I was imposing.
5 / 10·May 2026
The place was very close to the downtown of the city, there were lots of museums and places to eat.
The room was extremely small. To take a shower was a challenge. The water spilled outside. The floor was vary slippery. They don't have a safe and that is something needed. The bed was very hard. They showed me a picture of a different room. Mine was extremely small.
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Top rated by guests
8.4Excellent
(542 Ratings)
"The staff were exceptionally warm and helpful. One example: on a day that had some rain, they loaned us an umbrella. From check in to check out, the entire staff was very attentive."
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