Joy's Rooms Ortigia

Nieć property in the center of town . Very clean . Friendly staff

Great location - very central to everything, comfortable room and very friendly staff who went above and beyond to make our experience enjoyable

Nothing

We had a wonderful stay in Joy's bnb and were very pleased with our experience. The room was very clean and comfortable, and the location was excellent, making it easy to get around and enjoy the area. The staff were friendly, welcoming, and extremely helpful throughout our stay. They were always happy to assist and made us feel very well taken care of. During our stay it was extremely hot outside so fortunately the air condition in the room was efficient. Overall, a great place with excellent service. We would definitely stay here again and highly recommend it!

The location is the best part of this bnb. I also appreciated having a balcony, loved the fresh bread and juices served at breakfast, and the woman who manages the breakfast and cleaning was wonderful as well.

Update: I see the response from the property and it reaffirms their unprofessional manner and why you should stay elsewhere. I didn’t end up taking the taxi they offered and therefore wasn’t charged and did leave compliments outside of the location. Nice lie though. Original Review: I was disappointed by the unprofessional tone of the WhatsApp communication from Seby. As a solo female traveler, it made me uncomfortable and left me wondering whether he communicates this way with all guests or specifically with young women. I experienced transportation issues upon arrival and didn’t reach the property until around midnight. During that time, I messaged updates via WhatsApp to ensure I would be able to access my room without problems. While he was helpful in arranging a late-night taxi, several of his comments were inappropriate and unnecessary given the circumstances. As a woman traveling alone, stressed due to transportation delays and arriving late at night in a foreign country, I did not find it appropriate to receive remarks such as “I love women who travel alone,” weird emojis, nor repeated questions about whether I was there for work. These comments were unrelated to my stay and made an already stressful situation more uncomfortable. I would not attribute this to a cultural misunderstanding, as his English was excellent. Fortunately, I did not encounter him in person during my stay, as the messaging experience alone was unsettling. Additionally, the rooms were more dated than they appeared in the photos, and there was a noticeable sewage smell in the bathroom. I don't like to leave negative reviews, but I would consider staying elsewhere if you are a solo woman.