Cà del Mar - Apulian Stay Group

Wygodny, przestronny apartament z własnym parkingiem , dobrze usytuowany

Brak sprzątania i brak wymiany ręczników w ciągu 11 dni pobytu jak również brak narządzi do sprzatania

All was very good and adequate

You need to explain prior that there is a tax for the towels 5 eur per person and also if you are checking in after 21h you have additional tax 30 eur. It must be in the description.

Location was great, just a short walk to the main centre of Polignano a Mare. Great to have a private car parking space and the check-in process was easy. We only stayed for 1 night so it was a good stay.

We only stayed 1 night, so it would have been good to have some toilet paper and shower toiletries provided. We had to pay 5 euro extra per person for towels. The toilet seat was broken and a bit unsafe. The mattresses on the beds were very uncomfortable. Was ok for 1 night, but wouldn't stay here again due to these issues.

Overall, the location was great and the property had a very convenient parking space, which we truly appreciated. Unfortunately, the positive aspects more or less ended there.

The apartment appeared clean only at first glance. The moment you take your shoes off, your socks immediately turn dark grey from the dirty floors. The beds were extremely uncomfortable. We were also asked to pay €30 in cash, without any receipt or tax document, for a baby cot that did not even come with bedsheets. On top of that, we had already paid an extra guest fee for the child because the child is over 3 years old. The “bed” for the 5th guest was simply a sofa, also without prepared sheets. The property has absurd “internal rules” that you only discover after arrival. Despite already paying a tourist tax, guests are apparently expected to quickly learn the local garbage disposal schedule and sort/take out specific types of trash on specific evenings during a short 3-day stay — as if you are a local resident rather than a tourist on vacation. If you fail to do so, they threaten deductions from the deposit. In addition, although cleaning standards are clearly poor, the owner still expects guests to clean the apartment themselves before departure, otherwise there is again the threat of money being withheld from the deposit. Nobody welcomes you in person either. In our case, the key box had been mixed up, which caused unnecessary stress and the feeling that we might be left without accommodation. Checkout is until 10:00 AM, yet by 9:40 AM cleaning staff were already waiting at the door rushing us to leave. To be honest, the entire experience felt disorganized, stressful, and full of constant misunderstandings. Also, requesting cash payments without documentation raises serious concerns about tax compliance. In conclusion: be prepared with a lot of patience if you decide to stay here.