WF-Apartment Westbahnhof

The apartment is excellent, in a good location, comfortable accommodation with a spacious bathroom and all the necessary elements. communication is with messages that are very clear and timely for entering the apartment and for using the parking lot. I would book it again on my next visit to Vienna.

Nothing

Clean and kitchen was equipped with all basic stuff! Excellent connectivity from Westbahnoff

Very near the railway, metro station and multiple supermarkets.

As we stayed for a week, things got dusty but the host responded very promptly and helped to refill our trash bags and toilet paper.

Good location: three subway lines within walking distance, nice kitchen supplies, and a cosy, almost personal garden with a table. The host responded even on Sunday, which is remarkable.

Facilities, listed in the apartment description, don't match the actual ones. On the first day, the air conditioning didn't work because the host deactivated it remotely. We asked him to turn it on, but received a very strange answer about other guests misusing it, and he thinks +27°C isn't hot enough to use the air con. It's misleading and unacceptable to list a facility in the apartment description if you can't use it without the host's permission. We barely slept on the first night because it was very hot and stuffy. When we mentioned it in our morning conversation with the host, we received an answer, "It was +23°C in the apartment and +15°C at night, so I don't see any problem". Which doesn't make any sense because how +15°C at 3 AM can help us fall asleep in the evening? The iron, ironing board, washing and drying machines are in shared access, which we don't mind, but again misleading in the description. Prepare coins for using the washing and drying machine: 2 EUR per hour. Wi-fi is unusable. There is room for improvement in terms of cleanliness: spiders and their webs are everywhere, and there is visible mold in the shower.