voco Bilbao - City by IHG

Friendly staff, comfortable room and very clean, location a bit out of way but close enough to walk everywhere !

Great location, staff very friendly, great breakfast, and very comfortable rooms.

The only issue I had was that a lot of the plates and cups that were chipped which isn't great ,for hygiene reasons.

The hotel was lovely and clean and staff were friendly and helpful. Our room was quite large with a very comfortable bed we also had a small lounge area with a sofa and a second TV . Breakfast had a very good range of food and you could order hot food from the menu.

It would have been helpful to have a couple of drawers in the room, as we had nowhere to put clean underwear etc so had to leave them in our suitcase. The hotel is a little way out of town and up quite a steep hill.

The room was super clean and the shower water pressure was very comfortable.

The location of the hotel isn’t the most central and safe if you’re a solo female traveler. The rooms were very noisy in that you can hear and feel other rooms shutting doors. The room I stayed in was quite small, probably just enough room to move around for one person. I was quite sick the second day I was there yet the cleaning staff insisted on coming in to take a painting and reception called me to ask for the same without really telling me a reason (seems like he couldn’t explain in English). While they didn’t come in at the end, this interruption was a bit offputting especially without an apology or explanation after.