Grand Heights Dubai Hotel Apartments
Top rated by guests





8.6Excellent
(3,143 Ratings)
"We had a very pleasant stay and would recommend this hotel. As a young an active couple, we found it offered excellent value for money.
The location is very convenient, with Palm Jumeirah easily acce..."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Featuring an outdoor pool and a steam room, Grand Heights Dubai Hotel Apartments offers self-catering accommodations. The property is 1.2 mi from Mall of the Emirates and 14 mi from Deira City Center. Free WiFi is available in public areas.
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Spa
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(3,143 Ratings)
"We had a very pleasant stay and would recommend this hotel. As a young an active couple, we found it offered excellent value for money.
The location is very convenient, with Palm Jumeirah easily acce..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Staff were extremely supporting, room and bathroom were functionally appreciate. Linen, toiletries were extremely good considering the cost. Parking was easy and of course, the location was highly convenient.
Nothing in particular
9.0 / 10.0
Location was great. Stay was very comfortable. Special thanks to Mr. Gonzaga, Mr. Priyanshu and Ms. Helen for making our stay a great experience. Thanks a lot.
9.0 / 10.0
It was peaceful, clean, and easy walking access to most shops, etc. Friendly staff, special thanks to Helen, Sahil, and Shamsy. .
I will definitely be back.
No comment
8.0 / 10.0
Nice clean hotel, breakfast nice,
Drinks and food expensive for what you get, staff could smile more
8.0 / 10.0
It was a good location and well looked after hotel apartment. Staff was very friendly and warm. Shout out to Augustine, Rushmika, Thiri and Gonzaga for looking after us and helping us. Will definitely stay again
Traffic to get around the area can be hectic during peak hours. Also the construction around can be a disturbance.
10.0 / 10.0
We had a very pleasant stay and would recommend this hotel. As a young an active couple, we found it offered excellent value for money.
The location is very convenient, with Palm Jumeirah easily accessible and the Dubai Internet City metro station just a 10–15 minute walk away. A special thanks to Gonzalo, who was friendly and helpful throughout our stay.
Breakfast was lovely, served at the table with beautiful presentation, offering a choice of seven options and freshly served coffee. The room was clean and comfortable, and the hotel was well maintained. Overall, the atmosphere was calm and welcoming. We would gladly stay here again.
When neighbors in the corridor were a bit noisy, the team responded quickly and professionally.
6.0 / 10.0
The employees were great.
They have no view, the windows are very high, you can't see anything. we slept on the floor because the sofa is very old, we couldn't move because it made a lot of noise...
8.0 / 10.0
I liked the hotel staff and the guys at the café, everyone was super friendly! The room was cleaned every day (thanks to Gabriel and Dipak). I also liked the Soluna beach! Thank you!
The room is cold, the kitchen window overlooks a construction site. It's better not to choose accommodation with meals, as the menu is limited compared to the standard one. Lunch and dinner are quite similar, there’s almost no meat—just a burger and a couple of sausages, along with some pastries.
8.0 / 10.0
The staff , location, facilities
10.0 / 10.0
Amazing facilities and very nice staff
7.0 / 10.0
Location and service
The gym and the lack of GF options for the breakfast
10.0 / 10.0
Lovely staff.
Augustine helped us out a lot.
10.0 / 10.0
Stuff and especially helper name gonzaga he is such a good and humble man 🥰🫶
Every thing is already perfect
10.0 / 10.0
Very fiendly staff especially Mohammad, Thiri, Augustin, Priyanshu and Gonza !
10.0 / 10.0
Cleanliness and friendly staff
Non
10.0 / 10.0
Great service and support from the team especially from Priyanshu
Non
7.0 / 10.0
Studio was nice and clean.
Useful having my own bathroom and kitchen.
Located close to the metro.
Located in a noisy are and hotel was noisy.
7.0 / 10.0
+ The so called 36h "weekend package " is a excellent idea with late checkout at 6pm. Hopefully they improve the processes.
+ Possibility to buy Ab access onto private beach
+ mr. Augustine at the front desk saved my day by helping with the safety box in the room and helped with a lot of bags by getting a taxi with excessive efforts. Actually he saved the whole thing and by his efforts.
- I had to ask twice from room service to get a blanket and robes; second time I had to personally go to the front desk
- apparently processes don't function as they should; even I had purchased a weekend package with late checkout and ask it to guarantee it with check-in so at round 1130am at Sunday morning some guy is calling me and asking if I need a late checkout?
They're calls that definitely I and no one don't want to have. Pls, do your homework, and study what you have sold. In this case they said that they have given me an upgrade that doesn't include late checkout. Thank you for telling me that, nobody told that before.
- there is a construction site going on just beside of the hotel which cause a disturbation.
10.0 / 10.0
The receptionist Jeline was super supportive and friendly.I stay here all the time when I’m in Dubai and this time I got a free upgrade.Thank you Jeline
1.0 / 10.0
Terrible customer service and the staff are rude. Also there are flys everywhere in the pool.
Bad
8.0 / 10.0
Good location, Friendly staff
No Sockets for Charging near the Table or BED. Socket is available only at the kitchen. It's very hard for charging the phone or laptop.
7.0 / 10.0
Location and hotel clean
Swimming pool water not clean
No flexibility at the check out
10.0 / 10.0
Amazing staff
N/A
8.0 / 10.0
The staff were extremely helpful and professional, from the reception to those at the restaurant.
Special mention to Gonzaga, Augustine, Priyanshu and Michael.
The location was also ideal for our needs.
Can't think of anything.
4.0 / 10.0
Its was bad experience..They keep us waiting for 45 mins..It should check in at 2pm but I checked in are 3:45 due to room not yet ready..
I dont like because some are not available like shower gel shampoo boby soap..
8.0 / 10.0
Privacy & the daily cleaning
Didn’t have a bad experience
9.0 / 10.0
Secure , safe, clean , good location, good facilities,
Staffs all good named : Prmanshu,Jeline, Gonza.
Sometimes internet works bad
7.0 / 10.0
No balcony outside to dry our clothes.
4.0 / 10.0
The location was good and were able to cook, the view was good too
Gonza and Augastine was outstanding in assisting
No enough charging facilities
The cleaning not so good and had dirty rugs the room
They are quiet stingy on their tea products and toilet tissue you really had to ask for more
The cleaning staff would open the door when we were still sleeping as they wanted to clean it wasn’t comfortable at all
8.0 / 10.0
My stay at this hotel was very pleasant. The property is well-maintained and exceptionally clean, and the staff are consistently friendly and attentive. Their professionalism and warm hospitality made me feel welcome throughout my stay. I would especially like to highlight the outstanding service provided by Augustine, the security team member, who went above and beyond to assist us throughout our stay. His professionalism, friendliness, and willingness to help made a significant difference and left a very positive impression.
During my stay, I noticed that basic supplies such as toilet paper, shower gel, tea, and sugar were not replenished regularly. It would be helpful if the housekeeping team could check these items more carefully to ensure guests have everything they need throughout their stay.
8.0 / 10.0
not crowded and peaceful
far from the west zone and safest way but still manageable
9.0 / 10.0
To the staff: Ms. Jeline with her a nice smile, Mr. Sahil with his great advice always, and brothers Gonza and Augustine, who are helpful and kind , just say : "Thank you for making my stay so comfortable,"
10.0 / 10.0
All staff were professional and nice, including the receptionists at the check in and out times as well the ssecurity men including Gonzaga.
The AC inside the room wasn't functioning well.
9.0 / 10.0
I was really amazing trip, their service was excellent. Staff was very helping and available all the time when you needed.
I had good checkout experience, all the credit goes to Mr Augustine, he was available on just one call, he is amazing guy, all the luggage handled by him.
Strongly recommended.
7.0 / 10.0
The property is simple and nice. Not too big and not too small plus privately managed.
All seems fine on general. Probably some more courteous and well trained staff with smiley face and friendly attitude would be much appreciated over the reception. They should atleast know the whole background the moment you mentioned your room number and from there tailor made your approach towards them. Take into consideration in all part of customer service will be way forward for improvements.
10.0 / 10.0
the location is convenient
the staff are helpful and accommodating.
9.0 / 10.0
I stayed at the hotel for 25 days and absolutely loved it. There was a minor issue, but the hotel manager Yassir immediately stepped in and went above and beyond to resolve it quickly. True professional hospitality. I enjoyed the breakfast and drinks at Risen cafe. The room was spacious, clean, and very comfortable, especially the bed. All the staff were friendly, professional, and genuinely hospitable. I would definitely stay here again.
10.0 / 10.0
The ambiance and all staff are accommodating.
9.0 / 10.0
The location is excellent. It's very close to shops, restaurants, and the metro. The property also features a spa, gym, and swimming pool. The staff were very friendly. Many thanks for their help, especially to George, Mohammed, John, and others (I don't remember their names). The staff responded immediately to every request. Breakfast was excellent, and the restaurant staff were professional. We had a lovely time here.
The pool was closed. We were offered a pool at another location, even with delivery, but it wasn't the same. Fortunately, it only lasted two days, and then the staff called and said the pool was back open.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Grand Heights Dubai Hotel Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Grand Heights Dubai Hotel Apartments. Enjoy the water!
Is Grand Heights Dubai Hotel Apartments pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Heights Dubai Hotel Apartments?
We found 24 amenities for this rental. This includes shuttle available, free shuttle available, concierge services, free wifi/internet, and free parking.
