Apartamento Bastian Casas Verdes

The location was perfect for us. Swimming Pool was well maintained and relatively warm, able to swim in it comfortably. Apartment had what you needed.

Most of the plug sockets are hanging out the wall, which made it uncomfortable for us to want to use them. Could have done with an Ashtray out on the terrace. The bed was very small, and so one of us had to sleep on the sofa. The toilet flush kept getting stuck, so we had to turn the water off to it, to save water and then turn it back on every time we needed to fill the cistern with water for a flush.

This property has great amenities. It’s very clean and the location is brilliant.

Nothing

The pool area was fantastic, lovely pool , relaxed atmosphere, always lots of sunbeds. The location was very good .The complex is lovely and quiet and would like to stay again it was a shame we had a problem gaining entry but once we sorted that we had a great stay .

Lack of communication from the host , when we arrived we couldn’t gain entry because the instructions sent was wrong , we received a video of how to get into the property using the KEY but there was no key hole in the front door it was a key pad and no code that was sent worked so sent a message and got an AI response saying we will try to get hold of host and never got a response back so eventually we managed to get in the pool area via a different door the balcony is not numbered ! The supermarket was shut when we arrived and they don’t even put a bottle of water for your arrival . No clean bedding especially because we had a 16 day stay .

Looking forward to our week in Lanzarote and choose Apartmento Bastian Casas Verdes... following reviews from other users... pls understand that we enjoyed our break and the apartment was fine...however a few pros and cons... Pros- great location, inside very clean, modern bathroom, comfortable bed, nice veranda., quiet, clean pool with enough loungers Cons.. only two large towels, two small basin towels, no information on how to use TV electrical items etc, very small pillows, no air con/ heating system ( very cold this week) dated living area, intermittent hot water showering, no blankets for when temperatures dropped ( they did turn up on Tuesday following request, broken/leaking toilet from Monday that flooded bathroom and made it unable to use in normal way ...patio area very soiled, Lanzarote had really poor weather this week and this didn't help but you couldn't have sat in the apartment as it was freezing plus toilet out of action .... Not a good combination... with a little imagination this apartment could be much much better