Host & Stay - Sunflower Cottage

Clean, comfortable spacious and well equipped the downstairs bedroom and bathroom were a great addition and it was near the centre of seahouses. Second time staying here and have booked again for November

No cleaning products, I.e. multi-purpose cleaner. you ask us to leave the property clean, but nothing to clean it with 🤔

Beautiful property with everything needed for a comfortable stay

Everything was great

Great value for money, accommodation was very comfortable and the whole house was very clean, have no complaints and will definitely stay here again, only issue we observed were the dirty/stained patio door blinds which could of happened recently and was a very minor issue for us, once they are replaced will be a perfect place to stay for everyone who visits.

The place is beautiful, up to date and well equipped. Any queries we had they answered quickly. Loved the little touches in the bathrooms such as the shower gel, soap and shampoo. It was clean house and tidy place. Some more attention to detail on cutlery, cups etc (the dishwasher doesn't always clean everything fully) The hidden wardrobes were a fantastic use of space. A few more hangers would have benefit. Loved the little table next to the double chair, would love to know where you got it? Extra blankets were a fabulous touch for the colder months. The heating was a little complicated would love to have been able to control it a little more as it was fairly cool one evening. (Positive though as it was modern and different) Coffee, sugar and tea sachets were lovely little welcome after a long day of travel. Although we did bring our own just in case. Apart from a few bits mentioned was a lovely stay and would love to return.

The surprise £25 for Insurance! Please add this to your information before people book. Normally you would pay a small amount to cover damages etc. But no in this case you either paid I think was £150 to be returned if no damages occurred. Or £25 nonrefundable! So not only we paid quite a lot of money for a 3 night stay but we had to pay more on top. I think it was unnecessary and unexpected. 1 tea towel provided which wasn't very good if we had known we would have brought our own, washing up liquid wasn't very good either (i know there was a dish washer but they dont clean very well), which may explain why the cutlery wasn't very clean (we washed them again). The bedroom TVs are quite small for the rooms perhaps a little larger perhaps?

Very modern clean spacious and everything you needed for a lovely stay … very central to town centre and amenities…. Bedrooms were very roomy plenty bedding and pillows…. kitchen is well stocked with utensils

The mattresses on all the beds really need looked at … a good nights sleep goes a long way to a happy stay The dishwasher wasn’t working which was a biggy bug bear for us as a family as none of us likes to wash dishes as we like to cook and eat in I also find the waiver should be included into the initial cost not sent out 10 days b4 you are due to go on holiday it really upset me that we paid a £25 waiver to cover breakages and the main things we needed weren’t working !!!!

The property management company, Host & Stay, is deeply dishonest with their practice. At the time of writing, under the "important info" section in the accommodation, the "damage waiver" is described as "fully refundable". It's only in the rarely-read long description of the property that a obscure mention of "subject to an administration charge" which is in contradiction to a much more prominent "fully refundable" mention in "important info". This is an absolutely reportable act of mislead, and despite my complaint to them over chat, one week later this misleading statement remains unchanged, and they refused to refund us the 10 pound "admin fee". This damage waiver is also not a standard practice in most places that we travelled to. While we were travelling we neglected to submit the damage waiver payment and only realised that we had to pay it near the end. By the time we paid it, it was 4pm local time. We never got the key safe information even when we arrived. We arrived at the property around 5.30pm, and the key safe information never came through. We did not have any working phone (only had internet data) and the only contact was an after-hours generic contact centre. I had to borrow a phone from a local grocery store's worker, was left "on hold" for a good five minutes; fortunately it was eventually answered and I was given the key safe over the phone. I am deeply unhappy that this "damage waiver" was a ransom to accessing the accommodation that we had already paid non-refundable fee for; and when we neglected to pay it during our busy travel, we almost had to fear for being locked out in gloomy cold country UK. Absolutely horrifying and deeply disappointing practice. The rest of the house was ok but we were left with very, very sour note on the last leg of our travel.

It was spacious and modern and near to all Facilities Comfortable and with every need provided.

Just a problem with card acceptance which was resolved. Property perfect Would use again

Spacious, nicely decorated, modern, clean

It would have been good if we were closer to the sea and had some views but it didn’t bother us

Clean and comfortable to stay

None

Good location , well designed holiday home. Good facilities, great place to stay.

Didn't seem to have control over temperature in the building. We wanted less heat.

Modern, spacious and well - equipped end of terrace, with large kitchen diner & separate laundry room. Three big bedrooms: one downstairs with bathroom & two sharing bathroom upstairs. Lawned garden to side & rear. Row of recently built cottages is set back from main road, so very quiet, but easily walkable into Seahouses & close to all amenities.

Although electric car charging point is listed on facilities & included in cost this was not working during our stay and office staff, whilst friendly, were unable to help or liaise adequately with owner. Frequent emails inviting contact with management company are no substitute for actually resolving problems quickly.

Smart and clean

Lack of mirrors in upstairs bedrooms

Lovely fresh and well decorated cottage . Thoroughly enjoyed our visit .

The downstairs shower fluctuated between cold and very hot at one point . Although next person found it ok . Perhaps if someone else is running a tap or using water elsewhere it affects the water temperature? Just to let you be aware of this as the water was extremely hot at times !

Perfect place for the Seahouse family holiday. The house is specious with a modern make over, has a dishwasher and washing machine, lovely garden.

Everything about the cottage was fantastic

We liked everything

easy access modern clean and tidy

nothing

Very well furnished house, well equipped kitchen and great location about a 7 min stroll into the centre of Seahouses with a good selection of Pubs and eateries and a coop just around the corner.

Only issue, and it is very minor, was that the microwave turntable plate was missing making the microwave unusable. this has been mentioned in a previous review and has still not been rectified

Property was comfortable,clean and well maintained, parking on site , lovely place for a quiet stay, would definitely recommend this place and book again if returning to the area.

There was absolutely nothing to dislike about this property.

EV charger did not work Microwave plate missing Upstairs bathroom quite small to accommodate 4 people

An amazing house, it was so clean and well equiped with kitchen utensils. The underfloor heating was excellent, the house was very warm. There was no noise from the neighbouring property. It was very close to the town and the beach, a perfect position. Television great as Netflix etc available. I would definitely stay here again.

My criticism is purely personal but the beds are not comfortable. I know that you do take notice of the comments as there are now "oven gloves" in the house, which the house did lack apparently. I took extra t towels and my hairdryer as I had read the previous comments and realised that these were not available. Tea, coffee and sugar available but no milk or condiments. Fortunately the Coop is round the corner.

spacious, modern design with all the necessities for a family in Northumberland by the coast. central location to all the key landmarks in the area.

it was quite difficult to find as most maps, even Google did not have the road on it. needs more larger glasses.

Very clean & well equipped . Ideally situated for 6 ladies walking The Northumberland Coastal Path.

Nothing really didn’t realise information booklet was online!

It was so clean and welcoming! The extras of washing tablets, dishwasher tablets etc was a real bonus!

Absolutely loved everything….!! Ok one very small moan, more toilet roll please! Two rolls doesn’t go far with a gmail’s of 5 for 4 nights and 5 days. (Silly moan, I am sorry!)