Tru By Hilton Jacksonville South Mandarin, Fl

Everything

Beds were kinda hard

To be honest I didn't think it would be as good as it was. Everything was good. Clean. Helpful staff and good breakfast. Will definitely stay again

Staff was very cheery and helpful. The lobby had several large seating areas with couches that was perfect for our family to hang and visit post family event. Randy, staff member, entertained us with some jokes during our dinner in the lobby which we all-11 peeps-got a kick out of. Room was clean, bathroom had a nightlight that was a bonus to have as room was dark (great for sleeping) and countertop had plenty of space to store cosmetic bags, curling iron, toothbrush for 2 people etc., without feeling crowded. Well done there. Hotel is across from plenty of shops and restaurants, easy access off highway although doing some roadwork during our visit. Ice machines were always full.

Room was tight/small. There was a nightstand on one side of bed and a small round table shaped like an hour glass on other side that was only big enough to put your phone on. There was plenty of room to have a 2nd nightstand, why the modern small table?? Could not figure how the wall would shake and hear a loud bang when the room next door closed their door. It was odd because it sounded like the door was next to the window side of the bed and not at the front/hallway of the room. Over 2 night stay happened repeatedly shaking the wall . And yes, you can hear every word spoken from next room in the bathroom! Be aware.

The 4th floor smelled like dogs, so with my allergies it was somewhat uncomfortable walking in the hallway.