Fantasy Lodge Sunnymede

Location. Brilliant everything on the doorstep

Bed could have been slightly better

Location was ideal. Centrally based for Ingoldmells

Was end of season and was tired needed a deep clean

It was centraly located to all amenities

location was perfect .self catering ate out

the confusion at the start of our holiday .about the £100 deposit . if ide have known there was a deposit to be paid when i booked i would have paid it at the time of booking as i did pay in full . .i was told that ide been emailed prier to our stay that you wanted a deposit but as my computer was down as i tryed to explain i dident know untill we arrived at the caravan site . and found we could not get in . and their was no phone number to contact you . we tryed to email you but had no reply . but we went to the site office and they gave me your number , you did not answer . but you did call me back . we explained that we count not get in . you said you would not let us in with out not paying the deposit . we offered to give you our bank card details but you said no . we could not go to the bank as it was a sunday , we offered to leave the £100 deposit with the sight manager . you refused that as well . and you got quite stroppy . and you seemed quite willing to let 3 pensioner laddies with know were to sleep .but eventually you did let us in .