Chatrium Niseko Japan

Excellent location a couple minutes from Lawsons. Pleasantly surprised the two room apartment came with two bathrooms! Super roomy apartment.

Mattresses a tad worn and saggy so had to sleep crosswise.

The hospitality and customer service was above and beyond anything we've experienced. The staff were so nice and helpful. The view from our room was beautiful & the location was very convenient. We caught the complimentary hotel shuttle to the ski resort to snowboard, ate at some great restaurants that were in walking distance, and even walked to a near by private onsen & massage spa. We loved the complimentary basket of local groceries that the hotel provided and also ate breakfast at the Green Farm Deli Cafe in the hotel. The other restaurants in the hotel were closed since it was the end of the season but we plan on visiting again so we can try it. We would definitely recommend staying at this hotel & we will definitely be back.

The only downside to visiting at the end of the season is that so many of the surrounding restaurants were closed including the hotel restaurants but that meant no crowds so our stay was very quiet & peaceful.

The room is very comfortable with reasonable price. The kitchen is well equipped. Also the laundry is provided every floor very convenient. A lot of restaurants nearby and secomart in short distance walk.

Nothing. But if have a free shuttle to kutchan station it would be really perfect for our journey.

Convenient location close to many shops, restaurants and walking distance to the gondola. Our luggage got into a bit of a snafu and had to be sent ahead of time, the staff was very accomodating and helpful. Very lovely staff, accomodating and always helpful with taxi booking, luggage handling and room comfort. Clean hotel and convenient self-served laundry. Free shuttle bus to and from hotel to the ski lifts. Access to cafe and restaurants right within the same building.

In a 2BR setup, there is 1 room with no window, making it quite depressing to stay for any prolong period. The room with no window was very stuffy making it hard to sleep at night and also causing headache. The exhaust fan was also loud contributing to the problem. There was little to no sound insulation, every conversation in the kitchen, every front door entry and exit would wake you up from your sleep. The problem was alleviated after the staff introduced a humidifying air purifier. It helps to have the door open but that means no privacy to the room. The ski locker was quite small for all 4 skis and a struggle every day to stuff them in and out. Prefer to have a common dry room for skis and boards than a locker. There were many TVs but only 1 side table each room, and no bedside lamps. Having said that 1BR setup looks quite all right and might not having the same issue with 2BR.