Snowdon Retreat Villa by Seaside Llandudno

This is a lovely house and the rooms are beautifully decorated.Excellent location for shops and the beach. House was lovely and clean and any problems we had were sorted quickly.

We liked everything the few issues we had were rectified very quickly

Spacious, nicely decorated, clean

Nothing to point out at this very time as only stayed for a night.

The property is located a few streets back from the promenade and convenient to amenities. It is well equipped and comfortably furnished. We appreciated the warmth and well functioning heating system for our early February stay.

The house itself was very comfortable. We were a group of 4 staying in a large property & were happy with kitchen , bathrooms, lounge etc. I suggest installing some grab rails in showers . Our big complaint regards waste management. In the front area there was one bin that was completely jammed full. We had to place the black bags on top of the bin. How would a larger group have fared? The response from the host was an indifferent note promising to clear bins within three days. This did not happen. The rear courtyard was in a very unkempt state. Bottles and cardboard from overfilled recycling bins were strewn about. This is basic hygiene and maintenance that should have been addressed.

I wanted to give this property a ten out of 10. It is spacious, well laid out, nicely decorated and in an excellent location. It had 6 bedrooms and for bathrooms. A few minutes walk to the beach and the Great Orme. There lots of free parking in the area within a short walk of the property.

The reason I have rated this as five out of ten is as follows; 1) There was no toilet roll, dish washer tablets or shower gel when we were told this was included. The hosts did however provide these 5 hours after we checked in but after a 4.5 hour drive it would have been nice if i didn't have to chase these things. There were also a couple of cracked glasses in the kitchen and a dodgy table in the smaller reception room where one leg was broken and badly glued back together. Never should have been left there from a safety point of view. 2) There is actually a sauna in the rear garden which I don't recall being advertised on Booking.com. A few days before our stay the hosts messaged me about the sauna saying that I we could use it for an extra charge of £150 for three days and then an additional £30 per day. I understand that this is a business but find this extremely cheeky, if not greedy, having paid over £3,000 for my stay. 3) One week after my stay the host contacted me claiming that we had damaged some things within the property. The first was water damage to a sink cabinet in a bathroom. This was water damage occurring over a long period of time, not over the course of one week. The second was a sofa leg in the small reception room. We never used this room so I didn't notice this. The third was 3 glasses. I accept that we broke 3 glasses during our stay. The fact that the hosts have suggested this has left a bitter taste to what was otherwise a great holiday. I would recommend that any person staying here document every bit of damage at the start of your stay to protect yourself from any accusations of damage.