İmmortal Hotel İstanbul

Hotel sauber, Personal sehr freundlich und hilfsbereit. Nahe Bahnhof, Straßenbahn vorm Haus und U-Bahn im nahen Bahnhof

Passt

La atención del personal, todos muy amables. El hotel muy bonito, cuidado todo al detalle.. Colchón cómodo y muy buena limpieza.

Todo perfecto!!!

This apartment felt like home the moment I arrived! I loved everything about it! The staff were attentive, the food was top notch, and the apartment was clean and the location is conveniently located and very safe.

I cannot think of a single thing that I didn't like. For me it was perfect!

Friendly staff - offered support and tried to anticipate my needs Lower-range price Very comfortable and spacious beds Excellent location - close to transit, numerous shopping and dining options

The hotel reeked of cigarette smoke due to staff and guests smoking inside. Booking.com is misleading customers by mentioning "non-smoking rooms". The smell permeated absolutely every corner, making the stay very unpleasant and borderline dangerous. I traveled with a toddler and was stressing about second -hand smoke exposure the whole time. I normally turn around and leave in similar situations but due to needing rest after a 12-hr flight and paying in advance for the duration of the stay (11 nights), I decided to go through with the reservation. The building is the opposite of accessible. There is technically an elevator but one needs to climb up and down a bunch of uneven, narrow and slippery stairs to get in and out. I struggled with dragging both my child and the stroller along those stairs every time. Yes, one could leave a stroller downstairs but then it would reek of smoke as much as any other item in the building. Anyone senior or with mobility issues would not be able to get to their room at all without risking to break their neck from falling down the steep stairs. The room was clean upon arrival but throughout my stay it became clear that the owner didn't invest in the general upkeep of the property. Photos attached show a hair dryer with exposed wiring and overall falling apart. Lots of mold and different buildup in the washing machine and shower area. Wallpaper peeling off in multiple places.