@ Marbella Lane NEW!3BR House in Downtown San Jose

DO NOT STAY AT THIS “HOME.” I’ll start by saying that this NEW 3BR house comes off as a stand alone home but is really a duplex. Upon arriving, there is a mini mart right across the street and the neighbors were playing loud music and yelling. There is also the train that runs right by, so you will have to deal with the loud rushing as it goes past at all hours. Upon entering, the house smelled of wretched cleaning products, the backyard not swept and piles of leaves all over the patio, bathroom had chipped paint all over the lower walls and the heater was not working. I came to have surgery, so was looking for a quiet, clean and warm place to stay without little fuss or having to call a handyman to come fix things. After inspecting the duplex and walking through, we decided to leave and go to a clean hotel. Property management refused to issue a refund of any sort, played dumb about the neighborhood and gaslighted me that they could have sent a handyman to fix things. Why have to deal with that for a simple two night stay? The pictures and framing of their post for this property is misleading at best and expect a large downgrade in appearance, location and neighborhood.

door bell broken...keyless lock out of battery...TV remote control also out of batteries..insufficient detergents..

Hose was very clean and comfortable with great AC

Kitchen lacked some essentials ( a larger fry pan, pot holders, etc) Backyard needed table and chairs to sit and enjoy the weather Bbq would be nice too

The location is great. Near airport, freeway and in safe neighborhood within walking distance to downtown Willow Glen. Clean, modern and spacious home. Easy to communicate with property manager.

Nothing we didn’t like. Some of the blinds in bedrooms didn’t come down all the way. Home could be better stocked. Our suggestions…more towels, change of sheets, additional blankets. More toilet paper and paper towels. Coffee was furnished, but no filters for machine. Washer/dryer on site but no detergent/pods. Patio out back, but no table and/or chairs to enjoy. Little things that make guests feel really taken care of.

perfect little getaway if you’re looking for something close to home. The staff was also extremely professional and friendly responding to our every need in a timely manner. definitely would book again

This place was beautiful and comfortable. Very clean and spacious. Me and my family loved the stay and will highly recommended the are friends and family. We would stay again if in the area. The communication with the property manager was a breeze.

I don’t have nothing bad to say about this property. But I will say the parking is a little tight and you might want to park in reverse to be able to get out safely. There a lot of cars parked on the street that creates a blind spot.

The beds and place were great

Parking for two cars is inconvenient

Responds fast polite