Munduk Heaven Luxury Villas

Help me to create a review for Munduk Heaven Luxury Villas in Bali. One of my fav resorts in Bali. I want to say that the hotel experience was amazing, we stayed in the villas and teh view was spectacular, as the room. People were so kind, the restaurant's food was good and they arranged transportation for us every single time. I would 100% recommend staying here

We thoroughly enjoyed our treehouse villa stay. A unique stay up in the trees and the villa was well appointed, clean and very comfortable. The 2 evening meals we had the restaurant were nice especially the chicken sate. Staff very accommodating. Great views

Our first night we stayed in a forest cabin room which unfortunately was not acceptable due to the room being very damp. We upgraded to a treehouse villa for our next 2 nights. The paths to the rooms need to be pressure cleaned as they can be very slippery. It wound be helpful if the front desk could offer a more reliable taxi service for guests like us who did not have their own car.

Wonderful location, very friendly Staff

There was a bit noise from the street

The views from the room were stunning. Also the staff was very nice.

Sadly the room (and the resort itself) did not meet our expectations on multiple aspects. It is clear that maintenance has not been a high priority over the past years. The most concerning thing for us were nails sticking out (up to 3 mm) from the floor of our room (we decided not to walk barefoot inside of our room, because the risk for injury was to high!). Besides this, the upstairs windows were very dirty and the sheets on the upstairs bed clearly had not been changed in a long time and had stains all over them (we ended up not using the upstairs area at all). Besides the issues with the room, the manager came over as very pushy (trying to sell a special dinner), and also for us seemed to be very unfriendly to his own staff.