KNYSNA Breakwaters Haven

No breakfast was provided. Self catering facility.

Nothing really. Everything was in place.

The bathroom had a very bad sewage smell and needs more ventilation

Excellent location

2 bathrooms promised but only got 1 Parking bays can improve

Decor was beautiful and the pathway to the beach.

We were very disappointed with the lack of attention to safety and comfort. The open shower has a design flaw resulting in the entire floor being soaking wet. The bathroom door has mould at the bottom and every time the door is closed and opened again, the floor is wet & slippery again and very dangerous. We booked 2 units and both had this problem. No attempt was made to inform us of the loadshedding schedule and only a rechargeable LED lamp was made available. There is no mobile signal and during loadshedding the wifi is also not available. First prize wouldn't been informing us in advance that no alternative (e.g. Solar or inverter) is available during loadshedding. During booking it was compulsory to pay a R150 "cleaning fee" and when I asked on our 1st day at what time cleaning will take place I was informed that it's for when we depart. This should've been included in the price. Parking bays should be allocated and clearly marked. On our 2nd night another vehicle occupied both parking spaces allocated to us. The wifi in the Rockpool unit wasn't working. Between the 2 units we booked we only had 1 braai thong and very limited utensil in general.