citizenM Geneva
Top rated by guests





8.6Excellent
(4,958 Ratings)
"Everything was a mazing, location, staff, cleanliness of the room and the breakfast"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Ideally located in the city center, just 820 feet from Lake Geneva, citizenM Geneva offers air-conditioned rooms, a restaurant and a bar. Boasting a shared lounge, the hotel is close to several main attractions, around 230 feet from St.
Business facilities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Key card access
Contactless check-in/out
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(4,958 Ratings)
"Everything was a mazing, location, staff, cleanliness of the room and the breakfast"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
We had an excellent stay. The hotel was located close to shops and transport and easy to get to in a taxi. We loved the design of the interiors and the rooms. The bed was comfortable and the shower had good pressure. The breakfast was excellent - loved the hot chocolate made with real chocolate. We thought it was expensive when we booked but when we arrived we realised that pretty much everything is expensive so it was not so bad.
The bed being against the wall meant that one of us had to climb over the other to get in and out.
9.0 / 10.0
Love the bar facilities, room small but brilliantly clean, modern and love the mod cons . Breakfast was amazing and staff were friendly
Just my preference but I like a side table next to my bed. But not a big issue .
7.0 / 10.0
The check-in is a little complicated
7.0 / 10.0
Hotel was nice. Friendly staff. Good location. Very clean
Rooms were pre-fabricated (I.e fixed toilet / shower modules) and made of plastic meaning little privacy in the shower and toilet. No soundproofing with opaque screen. Sink not with toilet - sink in middle of room.
Width of room was same size of bed. Bed at end of room so no walk around bed - have to clamber over partner to get in / out or stay put all night.
8.0 / 10.0
The property was very central, clean and welcoming.
There are no tea/coffee making facilities in the room.
9.0 / 10.0
location, staff, decor, quality
wish delayed checkout had been complimentary
8.0 / 10.0
Location. Staff cleaniness
Dust over the glass ( closet area)
10.0 / 10.0
Everything was a mazing, location, staff, cleanliness of the room and the breakfast
Nothing
9.0 / 10.0
Location is excellent. We liked easy check in and check-out process. Staff was helpful. Clean and comfortable rooms.
We particularly appreciated travel pass for a day provided through the hotel.
It would have been excellent to have complimentary tea and coffee in the room which most 4-star hotels provide. We bought coffee at the restaurant downstairs but there was a long queue in the morning (took 20 minutes) and it was more expensive than a cafe in Geneva.
9.0 / 10.0
Room had excellent storage, nice outlook towards old town, great location and facilities
Nothing
9.0 / 10.0
all of it
room too small
10.0 / 10.0
We loved EVERYTHING about this hotel!! Check-in was easy and staff were friendly. Our room was sleek, cozy and adorable, like an inviting cocoon!! It was tightly packed but perfect for the pair of us. The bed tucked in the alcove with the world’s fluffiest pillows could not have been more comfortable. And the bathroom “pod” was creative and effective. A great use of space!! We also enjoyed all the amenities provided from the iPad device, from the lighting options to the dream scape music that lured us to sleep. This might’ve been our favorite hotel stay ever!!!
Absolutely nothing!!!
7.0 / 10.0
Location, modern, clean
Stingy. No coffee included, no kettle
8.0 / 10.0
Loved the location- so handy for lake, old town, bars and restaurants. The staff were so helpful and friendly. Breakfast delicious and what a lot of choice.
I didn't like that the bed is against the wall on 2 out of 3 sides. This means someone has to climb over the other person. Not suitable at all for us. I asked if there was a room which didn't have the bed wedged in to window but no other configurations existed.
10.0 / 10.0
Good location, clean modern room. Nice staffs.
The room is little small.
8.0 / 10.0
Location was great for sightseeing.All the staff were very helpful.The rooms use high tech using an iPad to change facilities such as lighting ,cooling and media.They were very clean and tidy.I believe all the rooms are the same size but you have a choice of beds - we chose Kings size which was as described.
We were able to leave bags free of charge.We would stay there again.
9.0 / 10.0
Location
Minor detail - perhaps a 2nd chair in the room and a little more shelf space.
10.0 / 10.0
Modern, accommodating staff
Bed was difficult to get into for a couple if you were sleeping by the wall . It was physically hard to crawl over my husband to get up to use bathroom.
8.0 / 10.0
It was spotlessly clean and very quiet at night.
The only thing I’d have liked was full length hanging space and more drawers for clothes. However, I realise most people are only staying a couple of nights.
9.0 / 10.0
Efficient, stylish, and great location. Staff were really helpful, especially David who went beyond expectations for this standard of hotel concept.
Too many people for only two small lifts.
8.0 / 10.0
Location lots of helpful staff
Bed was very comfortable but having to climb over my husband to get in and out wasn’t ideal. No kettle tea facilities in room
10.0 / 10.0
Every single time good
Nice
9.0 / 10.0
Fun vibe, lovely rooms, staff was friendly and helpful.
Access to the bed when walled in on three sides a bit challenging for two people.
10.0 / 10.0
I love the lobby/workspace.
2.0 / 10.0
Bar staff were ok
Claustrophobic rooms, error on invoice but no response from hotel, bed inaccesible, room very small bathroom very small and very unhelpful staff except for bar. Try and be a bit more focused on the clients and less on being hip and trendy. Food wasnt great either
9.0 / 10.0
Everything you need is just right; the very comfortable bed, the bathroom, the block-out light, the room temperature, the control.
The semi self served check-in, you can select your room!
The size of the room and the size of the safe.
9.0 / 10.0
Location, modern with lots of gadgets - even though it was compact it also felt spacious at the same time. Couldn’t do more than two or three nights due to space. Mainly around the bed - one of you had to climb over.
Would defo recommend for solo travel as it was the safest hotel I’ve stayed in - a lock that locks and doesn’t open when you push the handle down.
Modern, little features, large bed, blinds and curtains - black out and location.
10.0 / 10.0
The sheer range and quality of food available at the breakfast was impressive! Plus the small but perfectly formed, comfy rooms. We had a fantastic time!
N/A
8.0 / 10.0
Location was very good , right in the town center
There is no night table
7.0 / 10.0
Great Location for getting out and about in Geneva, very central and near the Gardens and River . The Stff were realy nice and very helpful, very polite and welcoming. the decor was very modern and quite futuristic, if you dont like too much technology you may be overwhemled as the room lights were controllable by an ipad in the room . Room was Clean and decor was nice
Well... the rooms are tiny and the bed is boxed up against the wall which means i have to climb over my husband to get out of bed, not great. The shower also leaked when we used it and due to the small size of the room which felt lke a cabin on a cruise ship, the room got quite steamed up when the shower was used
10.0 / 10.0
Clean convenient location with a great breakfast, room was small but well designed and had everything we needed
The bed against the wall made it awkward for 1 person to get in and out of bed without disturbing the other person
10.0 / 10.0
It’s one of the most modern hotels I have stayed in recently. Location is very central. About the room itself, everything was just perfect and worked like magic. But, if there is one thing that CitizenM does really well, it is definitely Customer Service. They go above and beyond. Truly exemplary!
Nothing
8.0 / 10.0
The hotel was very well situated. Close to everything.
The bed was super comfortable.
The room was small but very functional.
6.0 / 10.0
The location was great. The hotel gave us three days travel pass which was very useful as we used the boats and buses to visit places, thank you for that.
The rooms were very tiny, the bed was stack to the window, so if it is two people one has to jump over the other to be able to come out of bed.
The washing basin was in the room and bathroom was a glass cabin inserted in the room. It felt very uncomfortable even though I was with my sister.
We didn’t use the breakfast, the whole reception/ bar/ breakfast was in the same area and that confuses us when we were trying to find the entrance.
10.0 / 10.0
Pro: Location, Modern Hotel & Room
9.0 / 10.0
We shld have asked for 5th floor as the top floor windows were small and high up
The 6th floor windows
8.0 / 10.0
Location, clean, friendly...
Dependence on technology at check-in is frustrating...took longer than a conventional check-in and in the end needed to revert to traditional check-in anyway..time wasting..
9.0 / 10.0
GREAT location; staff. The layout of room makes it awkward for one person of two to “climb over the other” during the night to use bathroom.. bed is up against wall.
10.0 / 10.0
Perfect location!
Great services !
Cute room
N/A
10.0 / 10.0
What a great find. Loved everything about this hotel. Very good location right in the centre. The staff were helpful, the hotel was very clean, and the rooms were spotless and have very comfortable beds. The bar is also 24 hours! Would definitely use again and would stay at other CitizenM hotels based on my stay here.
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at citizenM Geneva. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is citizenM Geneva pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at citizenM Geneva?
We found 15 amenities for this rental. This includes business facilities, free wifi/internet, air conditioning, non-smoking, and heating.
