The Istana

I had a wonderful stay in the Garden View accommodation. From the moment I entered the room, it felt incredibly luxurious. It was very clean, well organized, smelled wonderful, and offered plenty of space for a quiet and comfortable rest. The room was equipped with excellent amenities, including a large jacuzzi, which was especially helpful for my recovery after surgery and made my stay even more enjoyable. One of the highlights was the complimentary Hyperbaric Oxygen Therapy (HBOT) sessions included with my stay. This is something I have never seen offered at any other property. I loved the experience, the quality of the treatment, and was pleasantly surprised that it was included; guests receive one session for each night of their stay. While the entire property is amazing and provides the perfect environment to decompress, heal, relax, or simply enjoy the breathtaking sunsets and ocean views, what truly exceeded my expectations was the exceptional staff. The security team was always willing to help me move around the property, even assisting me with my wheelchair when needed. The front desk team was consistently warm, welcoming, and attentive, always prioritizing my comfort and recovery. The staff member managing the WhatsApp communication responded promptly every time and quickly arranged any assistance I needed. And of course, a special mention goes to the manager. She was one of the sweetest, funniest, and most helpful people I met during my stay, always making sure my needs were met and supporting my recovery in every possible way. What makes The Istana special is that beyond the luxury and amenities, the people genuinely care. By the end of my stay, many of the staff felt more like friends than hotel employees, and some even felt like family. Given my current condition and the fact that I am using a wheelchair, I truly could not have had such a comfortable experience without them.

Always perfect

most unbelievable location, absolutely spectacular. Immaculate rooms, gorgeous facilities.

this property is perfect

Amazing spa facilities and the bio hacking treatments were excellent

Room was quite basic for the price and the bathroom wasn’t very clean when I arrived Staff didn’t seem to have much of an idea about things in the local area