Hotel Alcala

I would you give this hotel five stars but the service in the restaurant is pitiful. The check in went nicely and the service was very good. The room is really nice, better than basic. The bed is comfortable. The restaurant looks nice so I decided to order their Special Burger. When I picked it up off the plate half of the bun stuck to the plate. It had a slice of lunch meat ham on the bottom of the hamburger patty and some bacon on top, surprisingly salty. I've been trying lots of cheeseburgers here in Panama in my 50 plus days wandering around here and this is definitely the most underwhelming burger I've ever had. I also ordered a vodka with water and ice. They brought me Seco. I really needed a drink so I nursed it and I know it's a national drink but it's certainly isn't vodka. I asked for a second drink with Smirnoff specifically and was presented with almost a double . I ordered get a third and it might have been an ounce of vodka... I finished it in like two sips. Really sad. To top that off I was tempted every time I needed some server assistance to get up and wave . I was really surprised at the lack of attention. Seriously, of my 50+ days this time in Panama, this is the most dismal service I've had . I have residency in Panama and I haven't had this kind of service anywhere except here, very surprised. Many other people give this restaurant high ratings so I certainly hope this is a singular experience. Once again I highly recommend the rooms and the price is very good.