Luz casas- BayLuz apart,pool,beach, tennis, wifi,aircon

The apartment was spacious, and spotless. There was no faults with the cleanliness or location of the property. The host was quick to respond to our messages. We had a lovely stay.

Unfortunately we were without hot water for nearly half of our weeks stay. We arrived to no hot water (Saturday), and the boiler was replaced (Wednesday afternoon). Frustratingly, we had to message the host every single day of our trip. Luckily, there were no small children with us, the situation could have been much worse. The host was quick to address our messages, but we were not given any alternative for hot water usage, other than to go find somewhere else to stay. The apartment has a brand new boiler so hopefully new guests will not face the same issues we did. It is a shame I spent most of my holiday, going back and forth with the owner, trying to get a resolution to the hot water. Apart from this, we did have a lovely stay. The problem was finally resolved and we got a refund through booking.com. Also, be mindful there is no luggage storage at the hotel reception / or at the apartment. The host kindly granted us an early check in, but we had to sit by the pool with our suitcases as there was no where we could leave our luggage.

Property was nice and well equipped

Shutters need attention. Some of the locks on the sliding doors need repair

Property was excellent, spacious and had everything you could think of.

Spacious, well equipped apartment. very clean and comfortable.