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Wohlfühl-Hotel Neu Heidelberg

Top rated by guests

Facade/entrance

8.3Excellent

(485 Ratings)

"Very clean and well located. Frau Thome was so very helpful as I had an issue regarding my car and she really tried to help me which was very kind of her. The hotel was spotless and they even have a s..."

Verified guest

Don't miss out! Price and availability may change

8.3 / 10.0

Excellent(485 Ratings)

Hotel in Heidelberg

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Rental bikes, regional cuisine and a terrace are offered by this modern hotel in west Heidelberg. Wohlfühl-Hotel Neu Heidelberg is just a 12-minute tram ride from the historic Old Town.

Amenities at Wohlfühl-Hotel Neu Heidelberg

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Free parking

Map of Heidelberg

city location on map

Nearby attractions

Technik Museum Sinsheim

Technic Museum Speyer

Erlebnispark Tripsdrill

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.3Excellent

(485 Ratings)

"Very clean and well located. Frau Thome was so very helpful as I had an issue regarding my car and she really tried to help me which was very kind of her. The hotel was spotless and they even have a s..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.3 / 10.0

Excellent(485 Ratings)

Hotel in Heidelberg

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Heidelberg

city location on map

Nearby attractions

Technik Museum Sinsheim

Technic Museum Speyer

Erlebnispark Tripsdrill

Available Rooms

About this hotel

Rental bikes, regional cuisine and a terrace are offered by this modern hotel in west Heidelberg. Wohlfühl-Hotel Neu Heidelberg is just a 12-minute tram ride from the historic Old Town.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.3 / 10.0

Excellent(485 Ratings)

100% verified reviews

10.0 / 10.0

Spotless, quiet, friendly, well located.

Very clean and well located. Frau Thome was so very helpful as I had an issue regarding my car and she really tried to help me which was very kind of her. The hotel was spotless and they even have a small fridge with cold beer and water on a trust sytem on the third floow which was great when I sneaked down there in my pajamas in the early hours for a nice cool sparkling water.

I wouldn't change anything! The variety offered at breakfast was smaller than most hotels I have visited but there was still enough to choose from and didn't concern me as there was a bit of everything.

7.0 / 10.0

Great

Everything was great.

I didn’t like that the room smelled bad like someone was smoking. Except for this everything was very clean.

10.0 / 10.0

Great place to stay while visiting Heidelberg

We had a very pleasant stay. This was our fourth visit to this hotel. We like the rooms,the location, and the breakfast. Quiet neighborhood with on street parking.

4.0 / 10.0

Disappointing Stay

The staff was good and helpful. Location was close to tram stop which was convenient to go to city center. The breakfast was ok.

The bed in the room was really small, not a a normal double bed you may expect from a hotel. Besides, the air conditioner was not working. The room was always hot and there was no fresh air during the night. Although we informed them on 2nd day, they couldn't fix it. There is no even a simple kettle to make tea in the rooms. The breakfast was ok but the options were quite limited. The value we got compared to the money we paid was disappointing.

9.0 / 10.0

Nice place for business trip

no coffee in the room

3.0 / 10.0

Poor

Easy access to highway and tram

Wanted to cancel breakfast. This wasn't possible as staff can't book credit or refund... the breakfast itself is highly overpriced for the sad offering they have. Also the place is definitely not 4 stars anymore. Far outdated!

10.0 / 10.0

The hotel is lovely with a nice breakfast. The room is clean and cute, great for family with kids.

Cleanness, breakfast, friendly staff.

10.0 / 10.0

comfortable stay

loved the size of our room it was very comfortable. The staff was very polite and professional

tv volume was locked in too low but other than that is was pleasant.

5.0 / 10.0

blah

little

bad air

9.0 / 10.0

A good place to rest in Heidelberg

Location away from the touristy area. Quiet facility Perfect for sleep and rest mode

9.0 / 10.0

Superb

Nice hotel not far from the city center. The tram line is not far away from the hotel that gets you right to the city center. The place is quite and the staff is super nice. The breakfast is great and worth the money if you think to have one in the hotel. The beds were great for the whole family, so the place is definitely suitable for families traveling around.

10.0 / 10.0

Exceptional

Great location and very close to the freeway and the castle 🏰

No complaints

9.0 / 10.0

Nice hotel in a residential area

For the conference I was attending, the location was quite good. I also liked the fact that we were close to Kaufland. The doner place across from Kaufland was also very good. The room was clean and I liked the fact that I could choose to have my room cleaned only every other day.

As a Canadian, I prefer cooler temperatures. The room temp was good enough but could be colder. The thing I would have really found to be helpful was ice. I know this is a very Canadian/American thing. Eventually, I found a bag of ice at Netto mart but having access to ice at the hotel would have been nice. Or, if ice is not practical to make, a guest refrigerator would have been nice to store our drinks and other things that needed to be cooled.

8.0 / 10.0

Very good

The staff was very helpful. They provided a water cooker and ice. It was very close to public transportation. The street was very quiet.

The room had air conditioning but it was minimal. The shower was a corner of the bathroom with a shower curtain that did nt go all around the rod, so the floor got wet when we showered. The blackout shade would not stay down when the room key was removed.

7.0 / 10.0

good for a small family - though a bit dear

it was very clean and twenty minutes from city center by streetcar, which was in close proximity. it was fab that the family Heidelberg card was available at the reception desk, the breakfast staff and food itself was quite good. the bunk beds were behind sliding doors which made it quite safe even for younger kids.

the evening staff due was not great. admiringly, despite having ensured the correct family room designation and four beds on our booking, during browsing the mask on booking.com must have reset and the kids weren’t on the booking. once discovered, as the room definitely was the right size/designation, I said we’d pay the difference and apologized, but the fuzz made and way we were treated was as if we had committed a crime. once resolved and paid I expected it to be better, but when I asked for towels once they came the two (!) night porters came to our room and wanted to remove the ladder from the buntbedruckt. the male didn’t even ask if he could enter so my 5 yr old (stripped and ready for the shower) hid behind the bed, crying out that she’d please like to sleep in the top bunk. we paid a whopping 300€ a night for a room w/breakfast, that couldn’t cool below 20C (or heating kicked in), 20min from city center…in Heidelberg‘s industrial area, on a long weekend. I’d expected a bit more curtesy and professionalism. the day staff made up for it. they were delightful, helpful, friendly… and took the time to tell us what normally you’d be told upon check in (how and where key cards are needed and work and when restaurant was open, where to find things etc.

7.0 / 10.0

clean, easy to park on the street, balcony had a view of the neighbors apartment, not very private.

private balcony

the bed was very hard.

8.0 / 10.0

Very good

It was very clean and warm

The receptionist who met us the first night had a very bad and strange behavior.

10.0 / 10.0

Exceptional

Spacious room with a balcony

7.0 / 10.0

Good

Good stay for a stop over as it is close to the highway. Hotel was exceptionally clean and check out was easy.

If you don’t have a car, accessing city centre is difficult (but not impossible)

9.0 / 10.0

Superb

Staff, clean, room

9.0 / 10.0

Nice quiete hotel in the suburb

- Excellent breakfast served in the room (due to pandemia) - Free parking in the street - 15 minutes drive to the centre