Grand Plaza

Well maintained. Staff were super responsive and professional. Only drawback is food, we ordered biriyani, chicken starter and it was below average. Housekeeping staff Lakshmi was very friendly and she did keep the room neat and clean. Overall it is value for money.

Food

The Staff was very attentive and good. Food is good no doubt.

No proper car parking, no place to park vehicle inside the hotel, we have to park 250 meters in the open ground, it is terrible if rain. No dedicated parking for any rooms available. During weekend the parking ground is full of taxis. Rooms are ok felt bit smaller to the price point. The wash room of 306 room was so stinky, no air freshner

Ambience and room nearness Staff behaviour All Room facilities including Hair Dryer in bathroom

The car parking area is located a little away from the hotel. While parking is available, it could be managed better. During our stay, another vehicle blocked our path, and it took approximately 15–20 minutes to clear the way before we could leave. The breakfast was good in terms of quality and taste; however, the selection was somewhat limited. A wider variety of options would further enhance the overall dining experience.

The staff were lovely and the evening dinner was good. We really enjoyed the cookery demo as well

There were long black hairs in the bed and the rooms could do with a thorough clean (including light switches). The breakfast was plentiful but not really to my taste. The incessant calls asking if we want a spa treatment was too much.