Hotel Real del Sol
Top rated by guests





8.0Excellent
(1,130 Ratings)
"all"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Hotel del Real del Sol is one mile from central Cuernavaca and the Train Station. With its distinctive orange façade, the hotel offers a 24-hour front desk, free Wi-Fi and free parking.
Business facilities
Shuttle available
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.0Excellent
(1,130 Ratings)
"all"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
AC did not work
7.0 / 10.0
Location, 1.5 kilometer to our friend we were visiting. Very convenient for us.
No hot water for the shower. Water in swimming pool was also cold.
4.0 / 10.0
The parking under the room was nice. There was a Jacuzzi in the room. The breakfast was pretty good and waiter in the morning was friendly.
Took over one hour to fill the tub with hot water, and then at the end was very dirty. There were no plugs next to the bed, we had to use the one in the bathroom. Most of the staff were not especially friendly or helpful. Only one very flat pillow per person, we had to use the ones from the couch downstairs. When we asked about getting a couple more pillows we were told “no, we don’t have any.” The bed is also very firm, and there is no cable television. The wifi never worked.
1.0 / 10.0
The food, especially dinner ,was terrible quality and took forever to be served. On our last day the waiter was miserable and unfriendly. We were contacted 2 days after our stay to say that hotel staff had made a mistake with our bill and we owed them money which they then took off my card (they had my details for the initial deposit) without my permission.
I do not recommend this hotel...staff are inept and service very poor.Its a shame because otherwise it was clean and comfortable.
9.0 / 10.0
The room, the cleaness and the king size bed. The restaurant.
The way the entrance of the hotel looks.
7.0 / 10.0
When I checked in the lady gave me the key of another Room was already occupied.
Yes, was already occupaied.
What kind of attention is that?
That is very dangerous.
One or the waiters in the small restaurant horrible service.
Very, very slow
Many things
Location is not the best even when is close to downtown
8.0 / 10.0
Location is good
The stuff wasn’t the best it could be
1.0 / 10.0
Room was full of cobwebs and overall dirty, there was also a cockroach which we had to kill
8.0 / 10.0
it was perfect location
the property was fine. what I did not like was that we were 3 in the room, we had to beg them for a 3rd towel, and they refused to give us a 2nd and 3rd hand towels
The food in the restaurant was very good, but it took over an hour to get served
7.0 / 10.0
Fair
More choices
9.0 / 10.0
The location is very good.
10.0 / 10.0
all
no coments
10.0 / 10.0
Cheap price
8.0 / 10.0
piscina, la estancia confortable
10.0 / 10.0
Everything
10.0 / 10.0
The room
Everything was good.
8.0 / 10.0
I requested to stay in room 224 , which has a Kingsize bed. Te request was NOT confirmed and when i phoned in the day of checkin reception said that 224 was not availble anymore but when i checked in they offered us an other nice room with 2 separate beds. Furthermore everything very nice
9.0 / 10.0
Nice location only 5-10 minutes walk into the centre, rooms are good and there is a small pool and lovely walled garden. Good value for money.
Not ultra modern but not a bother for me.
10.0 / 10.0
Un lugar bastante tranquilo, y con excelente ubicación.
El colchón estaba un poco duro, y hay pocos camastros para la piscina.
9.0 / 10.0
Es un hotel que cumple con lo básico. Yo me quedé una noche porque fui a una boda y solo llegué a dormir. Está limpio y la cama cómoda.
La alberca es muy pequeña. No hay mucho qué hacer alrededor. La comida del restaurante me pareció cara para lo que es.
8.0 / 10.0
La comida
La alberca siempre tiene el agua FRRRRIAAA!
7.0 / 10.0
El jacuzzi
No estaba limpio tenia mucjo polvo
7.0 / 10.0
La atención del personal fue increíble muy atentos y responsables con las necesidades.
Había hormigas en la cama y no lo notamos al despertar estaban en nuestra ropa y celulares fue muy desagradable y la habitación se inundó salió el agua por la coladeras fue super estresante , molesto e incómodo.
8.0 / 10.0
El hotel está muy céntrico y el personal es muy amable. La relación precio-calidad es buena, sólo nos quedamos una noche y para una estancia corta, nos parece una buena opción.
Algunas cosas del hotel se ven viejas, por ejemplo, las toallas se ven percudidas y la puerta de la regadera se está manchada. Otro detalle fue que los vasos estaban sucios.
9.0 / 10.0
El costo
La alberca está muy fria
10.0 / 10.0
La limpieza y atención del personal
No aplica..
Todo me agrado..
6.0 / 10.0
La ubicacion era lo que yo buscaba, y el estacionamiento es muy comodo. El lugar es muy limpio y eso siempre se agradece.
Lamentablemente uno de los días que estuvimos no contamos con agua caliente, fui por trabajo por lo que me levante muy temprano y la sorpresa, según ellos, no servía su caldera, por lo que me bañe con agua helada. Lo peor nadie supo responder ante el problema; al día siguiente ya había agua caliente pero ya había pasado el mal rato un día anterior. Las camas son extremadamente duras, un cambio de colchones no estaría mal.
2.0 / 10.0
Está muy deteriorado, tienen fotos què no son recientes
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Real del Sol. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Real del Sol pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Real del Sol?
We found 2 amenities for this rental. This includes business facilities, and shuttle available.
