Hotel Bajo el Volcan





7.9Good
(392 Ratings)
"Beautiful place to stay and relax close to el centro, and restaurants and other shopping stores , you can walk to every stores really close."
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4-Star Hotel
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Located in Cuernavaca, a 8-minute walk from Robert Brady Museum, Hotel Bajo el Volcan provides accommodations with a terrace, free private parking, a restaurant and a bar.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Accessible Parking
Family friendly
Ironing facilities
Safe
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
7.9Good
(392 Ratings)
"Beautiful place to stay and relax close to el centro, and restaurants and other shopping stores , you can walk to every stores really close."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
The hotel staff was amazing, the restaurant was really good and my housekeeper did such great job. As a solo traveler I really enjoyed my stay.
The traffic at the intersection where the hotel is located is just something to be aware of.
8.0 / 10.0
Excellent location. Lovely swimming pool and surroundings. Clean room.
Toast and coffee breakfast was kindly served but meager.
2.0 / 10.0
Hotel is very centrally located. Swimming pool and very pleasant grounds. Clean.
Very low water pressure in shower. Hot water took ages to come through but when it did it almost burnt. Then almost burnt my hand turning off the hot water as the tap was burning hot. My main complaint is being over charged. The rate given by Booking.Com was $1920.13 but I was charged $2200. As this was a relatively small amount I said nothing, but when I checked out they tried to charge me $175 x 2 for breakfast, which had been included in the Booking.Com price. Luckily I had local relatives who were with me and they successfully negotiated on my behalf but they told me that the Manager was exceptionally rude.
5.0 / 10.0
Great location
Noisy and tv isn't modern
6.0 / 10.0
I liked The pool.
I liked the staff
I liked the breakfast,
The beds could be or must be replaced. Old mattress
9.0 / 10.0
clean
the mattresses was clean but hard!
10.0 / 10.0
Beautiful place to stay and relax close to el centro, and restaurants and other shopping stores , you can walk to every stores really close.
Everything, people are really friendly, everyone says good morning, hi, hello. Beautiful city and hospitality.
1.0 / 10.0
horrible
10.0 / 10.0
A very professional and pleasant staff.
We enjoyed our stay!
N/A
1.0 / 10.0
nothing
hard as rock bed / filthy room / furniture in the bathroom / blood stains on sheets / NO WIFI
8.0 / 10.0
I booked it because it was close to center, had a pool and looked pretty in pix. Very clean
The WIFI was only available in common areas and had all different passwords. We could pull the pool area in our room. The "free" breakfast Consist of toast, juice and coffee. On Sunday there was a good but simple buffet, but we had to pay extra for it. The only smoking area was in a garage area. Thank goodness it was outside our room
5.0 / 10.0
The location is central to the historic sites.
Due to Covid there was not breakfast buffet
7.0 / 10.0
Es céntrico, bonitas instalaciones comunes, se siente un ambiente del Cuernavaca tradicional.
En el cuarto necesita cambiar el ventilador, que es muy ruidoso, el colchón es incómodo y encontramos un alacrán muerto en el baño.
9.0 / 10.0
Sus áreas verdes
No hay opinión
10.0 / 10.0
La cercanía céntrica
Todo estuvo bien
9.0 / 10.0
La ubicación es muy buena y las instalaciones están bien.
Me tocó la habitación más lejana, y el wifi no llegaba bien, pero estuvo bien. La cama estaba un poco dura.
7.0 / 10.0
Muy buena ubicación del centro de Cuernavaca
El colchón muy duro no, pude dormir bien
7.0 / 10.0
…
Presencia de insectos constantes, olor a humedad prominente.
3.0 / 10.0
Su ubicación
La sra que atiende en la recepción, pésimo trato al huésped de nombre Flor, y habitaciones con mucha humedad
7.0 / 10.0
La ubicación y que esta limpia la ropa de cama y toallas. También el desayuno esta bueno sí lo pides a la carta.
Deberían invertir para climatizar la alberca en invierno es un tanto fría y no se puede disfrutar. En general modernizar el diseño de interiores en las recamaras, por ejemplo las pantallas son viejas y no se pueden conectar con el celular.
El agua de la regadera tarda mucho en calentar (de esta forma se desperdicia el agua). No nos dieron otra habitación aunque queríamos dar la diferencia de precio.
8.0 / 10.0
La atención del personal y las instalaciones son bonitas. El restaurante es muy rico y en general es un hotel muy tranquilo y lindo.
La habitación olía mucho a humedad, aunque abriendo las ventanas y puertas, se quita. Por otro lado el colchón estaba muy duro.
5.0 / 10.0
El desayuno es normal. El café malísimo. Aunque la señorita de la recepción fue muy amable en cambiarlo, el café que preparan es solo agua. Iba a un congreso y quería iniciar mejor el día.
La cama es incómoda. La alberca la cerraban muy temprano, no la pude aprovechar. No me dieron factura, aunque la pedí por whasapp, nunca respondieron.
8.0 / 10.0
Ubicación
Muchos insectos y los mosquiteros dañados.
7.0 / 10.0
la tranquilidad
la alberca
9.0 / 10.0
Ich habe kein Frühstück gewählt, sondern unterwegs auf dem Weg zu den Tempeln von Teopanzolco Kaffee, Thunfisch und Saldas im Oxxo gekauft.
Im Zimmer habe ich etwas ferngesehen, mit großem Bildschirm und großer Auswahl spanischsprachiger Kanäle.
Internet ist nicht im Zimmer, sondern nur in der Lobby verfügbar, da aber mit guter Qualität.
8.0 / 10.0
Muy buena ubicación
Desayuno muy básico, esto se puede mejorar bastante.
Costo alto
8.0 / 10.0
Ubicación, atención, relación calidad precio
Podría mejorar el desayuno así la tarifa suba un poco café y tostadas no es un americano
8.0 / 10.0
ubicación
tiempo para llegar
10.0 / 10.0
Muy céntrico y muy limpio. Excelente trato del personal.
Todo muy bien excelente he ite
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Bajo el Volcan. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Bajo el Volcan. Enjoy the water!
Is Hotel Bajo el Volcan pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Bajo el Volcan?
We found 18 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and pool.
