"Excellent location with amazing view, very nice rooms (I suggest the golf view), very professional and attentive staff, super SPA with gym and huge swimming pool."
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Includes essentialsPool, Pets allowed, Internet / Wifi and more
About this hotel
The luxurious alpine-style Grand Hôtel du Golf & Palace is located only a 3-minute walk away from the main street of Crans Montana, at the 18-hole golf course of Severiano Ballesteros. Free WiFi is available throughout the property.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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$$$$
7.1Good
(95 Ratings)
"Excellent location with amazing view, very nice rooms (I suggest the golf view), very professional and attentive staff, super SPA with gym and huge swimming pool."
The luxurious alpine-style Grand Hôtel du Golf & Palace is located only a 3-minute walk away from the main street of Crans Montana, at the 18-hole golf course of Severiano Ballesteros. Free WiFi is available throughout the property.
Amenities
Pool
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Ski in / Ski out
Garden
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
7.1 / 10.0
Good(95 Ratings)
100% verified reviews
6.0 / 10.0
Great location, very overpriced
Excellent location on the golf course, good breakfast, interesting decor.
Lack of attention to detail, only one pillow, only 1 bath towel, the spa area was unmanned. It did not feel like a very expensive 5 star hotel.
10.0 / 10.0
Amazing place. We’ll definitely come back again.
Excellent location with amazing view, very nice rooms (I suggest the golf view), very professional and attentive staff, super SPA with gym and huge swimming pool.
Smaller basic rooms would need some renovation
10.0 / 10.0
A fantastic hotel in a great location!
Great location for watching golf!
7.0 / 10.0
Good
the location
very old. needs renovation
7.0 / 10.0
Good
Went there specifically for a place to have as a base whilst watching golf and use the spa if a chance arose. For this was perfect.
The separation of the sauna and steam rooms for male / female is rather odd.
The service offered by personnel at breakfast on one day was nothing short of disgraceful. Improved the second day but only to a 3* std
10.0 / 10.0
we enjoyed our stay
staff was really nice.
8.0 / 10.0
Very welcoming.
great location and beautiful space. Very nice pool and spa
spacious room
7.0 / 10.0
Good
old Swimmingpool, old Ambiente
9.0 / 10.0
excellent comfort, cleanliness and convenience
great location and views to the golf course ( we love it).
breakfast congestion, dysfunctional coffee machine. seems to have underestimated the number of guests for service efficiency. I guess the state of preparedness may have been impacted by Covid restrictions. lack of adequate in room provision especially for suites, a coffee machine/ kettle to boil water for tea is a standard expectation.
8.0 / 10.0
Very good
I can not agree with the bad reviews seen here.
The hotel is quite old fashioned, but in a nice way. Lots of velvet, like kind of a darker Wes Anderson movie (in the Lobby) but nice and light in the rooms.
Personal is very friendly and accommodating. A spontaneous late checkout was agreed on without any discussion.
The hotel-owned Maserati Taxi was a nice plus aswell.
No plasticbags in the bins of the room.
Some walls really need new paint.
7.0 / 10.0
The staff and the masseuse at the spa made up for other defaults.
The location is perfect and the view quite breath taking. The breakfast spread offered a variety of choices. The staff was very pleasant and the waiter at breakfast was very pleasant and attentive. One really feels like being taken care of. For those of you who loves a good massage, ask for Jessica at the spa. she is a jewel.
The COVID pandemic has affected the general standards of many 5-star hotels. It was therefore amusing to find that the chambermaid left a plastic glove in the room; the used drinking glasses were neither washed nor replaced; the empty beverage bottle was not removed. As for the bathroom, the lid of the wastepaper bin was half broken; there were two holes on the wall; no magnifying mirror for elderly ladies; no sanitary bags and there were soap marks on the floor after the room was supposed to have been cleaned. The mattress was rather hard.
10.0 / 10.0
it was so nice, ww wish to go back soon!
We got upgrated by the kind receptionist! it was a perfect room!
1.0 / 10.0
Very bad hotel
Location (near the centre of the village and golf area), lebanese menu and cuisine at the reastaurant
I don’t recommend anyone to stay at this hotel:
1. The hotel’s exterior is not as at the official pictures (see the original photos attached). The main entrance is opposite the parking area, the road towards the hotel is broken, not renovated
2. 50%!of the lamps in the corridors and above the pictures are not working, very dark and difficult to use the key and open a door
3. The sink drain in the bathroom was blocked, we asked 2 times to fix it. The cold water flowed badly. The smell in the WC was disgusting, we had to hold the window there always open, maybe the canalization was broken.
4. Our rooms was not ready upon arrival (we arrived at 16, check-in at 14).
5. In rooms wallpaper peels off, cracks in the walls, the furniture is very old and used, not renovated.
6. Too long to wait to have dinner (one evening it took 2,5 hours total, 1 hour to get the first plate)
7. Saw some guests at the reception who complained about their rooms and broken facilities.
8. No cleaning/preparing the room at the evening.
9. Very poor breakfast: no meat, jambon, salmon, no cooked hot dishes, no champagne, only cakes, omelette, bacon and sausage. Found rotten orange in the fruit’s plate.
The hotel definitely does not deserve 5 star, maybe it was 20 years ago, but they do nothing to fit the high standard. They don’t respect their clients, prices don’t fit the quality. If you don’t want to spoil you vacation, choose another hotel.
8.0 / 10.0
Very good
Excellent SPA with a great swimming pool. Great breakfast
Decor is not always adequate for a hotel The price is on the high end but not always justified
2.0 / 10.0
Very poor
Very small and old room, totally overpriced (off season).
9.0 / 10.0
Exceptional location and nice place
We have spent 2 nights with my family, location is really nice and place is good. I’ve seen some bad comments, old place, etc.. it’s not new but everything for is worked well, swimming pool is fantastic! Breakfast were good, a lot of food and good. Evening dinner were also really good, quick and people were nice.
10.0 / 10.0
Sweet home Grand Hotel du Golf !
Albergo molto accogliente. La camera 224 perfetta. Personale molto cordiale ed attento alle esigenze del cliente. Il pianista marchigiano ha allietato con dolcezza e passione le nostre serate. Ci torneremo sicuramente non solo per l'Omega Master di golf. Grazie.
Nulla.
7.0 / 10.0
Un bon moment
La gentillesse du personnel, la situation à côté du golf.
L’hôtel est un peu vieillissant
3.0 / 10.0
A éviter
Emplacement juste à côté du golf.
Tout ... équipement, confort et service pas à la hauteur de l appellation Palace. Pas d'eau chaude, pas de pression d'eau, TV non fonctionnel, salle de bain d un autre âge, même pas de tapis de bain, nourriture très quelconque.... un personnel sympathique ne suffit pas à compenser les innombrables lacunes de l établissement
10.0 / 10.0
Wunderbarer Ausflug in den Charme einer in Vergessenheit geratenen Zeit des exklusiven Reisens.
Wunderschöne Athmosphäre im Stil glorreicher alter Zeiten. Sehr schön erhalten, gepflegt und restauriert. Sehr freundliches, authentisches und serviceorientiertes Personal. Man spürt die Handschrift eines Familienunternehmens. Erstklassiges Restaurant. Vor allem das Frühstück ist fabelhaft. Zudem das Ambiente des Restaurantbereichs: geschmacklich wunderschöne Einrichtung mit vielen wertvollen Antiquitäten und Stilelementen. Exzellenter Spa. Unfassbar gute Massage Treatments. Tolle Lage der Terrasse direkt am Abschlag von Hole 15. Besonders zu empfehlen ist ein Zimmer mit Blick auf den Golfplatz.
Restaurierungsarbeiten an der Frontfassade des Hotels. Gerät aber schnell in Vergessenheit, wenn man im Hotel ist. Gehe auch davon aus, dass dies nur temporär so war. Zudem fände ich es gut, wenn das Hotel Ladestationen für Elektroautos zur Verfügung hält. Das scheint aber generell ein Problem der Schweiz zu sein.
5.0 / 10.0
Sehr gute Lage für Golf Event
Die Lage
Altes Grand Hotel
8.0 / 10.0
Efficace et plaisant
L’endroit est sympathique avec un côté décalé agréable avec un personnel à l’écoute et accueillant
Rien à signaler
10.0 / 10.0
Top
Tout
Rien
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Hôtel du Golf & Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Hôtel du Golf & Palace. Enjoy the water!
Is Grand Hôtel du Golf & Palace pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Grand Hôtel du Golf & Palace?
We found 14 amenities for this rental. This includes pool, pets allowed, internet / wifi, parking, and laundry.
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