Althoff St James's Hotel & Club London

Excellent location, quiet but easy access. Friendly staff, good size room, good AC in room.

Residences Bar, not good bar closed at 11pm in London. USB to both sides of the bed.

Cleaning Service Location

Window faces service stairs with no view, just an ugly wall. Good restaurant, but it lacks an understanding of 5-star service standards, such as providing a wet wipe after eating a burger.

Exceptional! Beautiful hotel in the heart of London, we appreciated the attentive and friendly staff (Lesly was exceptionally kind to us, thank you!), the beautiful interior design and room, clean, comfortable beds, definitely our first choice when we return to London!

The bathroom could use a better shower screen because the floor can get quite flooded after usage

The location was great.

Room very cold and heating comes from small portable electric heaters. There was some confusion about whether breakfast was included, even though my confirmation clearly said it was. The check-in clerk and reservations team both insisted it wasn’t before finally agreeing—but then said it was continental only. That detail isn’t mentioned anywhere in the confirmation or terms. They claimed that “good breakfast” on third-party sites means continental only, which felt misleading. Likewise the situation with additional service charges when checking out. Although most were discretionary and removed when requested, you need to question them. Otherwise payment will be taken with these included.