Best Western Hotel Sverre

The was conveniently located and and had a great breakfast.

There didn’t seem to be staff working. We got to the hotel very late and didn’t have keys yet to get in. It said to look for the code in your email and I received nothing and my phone was almost dead. We called the hotel and no one answered or seemed to be at the front desk. We called another line and finally someone was able to help us get into the hotel and we got make our own key and check ourselves in and out the next day.

We stayed only for one night and the hotel was perfect for our needs. We arrived very late, the automatic check in was smooth and our room and the bathroom was very comfortable and clean. Beds were comfy and the bedding was good. The breakfast was very good and fresh, lots of choices and very tasty. Parking was OK, we found a space on the street just meters away and it was free until 9am, we topped up in the app in the morning for a couple of hours.

One of the radiators was piping hot when we arrived, totally no need for any heating (September). I opened the windows but there was a lot of noise outside (generators, air-conditioning?) Also the radiators and the pipes played the whole cacophony of sounds all night, if we didn't have earplugs we wouldn't be able to sleep. I hope it's just bad timing for us, maybe start of the heating season or some trial runs... Coffee at breakfast was poor

location

Nobody at the reception at 22:00. Self check-in did not work, machine could not print room key. Had to make phone calls from my own phone and wait for external help and could not access my room when I arrived. Bad experience - how can a hotel leave the reception without anyone?

The bed was veeery comfy

The room was freezing cold! There was not a possibility to change the temperature and I had to sleep with my sweater on. Self check in is a real pain, especially at the end of a long day of work. I hate doing it myself and have no one to ask for help.