Residence Hotel Balaton

Nice breakfast with different foods. quiet place with warm wellnes, close to city center by foot.....

The staff were friendly, the pool was nice, and having both breakfast and dinner included was very convenient when traveling with small children.

The air conditioning didn’t work well, even after we changed rooms, which was difficult during the hot days. The breakfast and dinner were not to our taste, especially the dinner.

The advantage of this hotel is access to the SPA zone and dinner available.

Upon check-in, you receive a coupon for a free drink, but it's valid until 6 PM. So if you checked in at 8 PM, why even bother giving it? There's not even a free bottle of water in the room... there's no kettle or option to make your own drinks. There is a minibar and drinks are available, but all for an additional fee. The balcony is accessible, but the curtains are mounted so tightly that you can't open the door to access it. The curtains don't seem to have been washed or changed since the hotel opened. The dining room chairs are torn. Drinks during dinner also cost extra.

Staff was very friendly and accommodating; room deco is fun , bright and modern-ish; building is esthetically pleasing, breakfast / dinner were plenty-full and flavorful; free parking on site; choice of saunas were great and not packed in October. Decent location but not on water.

The rooms were on crazy high temps in Oct making them unbearable which meant all doors were open , rooms are lovely but tired, bathrooms are old and need work, the wellness was a mess (cold waters inside , water temp not as advertised inside or out), having to find a member of staff to switch on jacuzzi in pools , freezing inside as all windows and doors are open to create cross breeze yet no heating was on contrary to the rooms (outside temp 65f) ; there is only 1 masseuse/ hotel (when said masseuse is off a temp comes in who can do 60% of the services and on minted schedule only), wellness hours of operation changed 3x in our 2 night stay!