Hotel in Aix-les-Bains
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Located in the heart of Aix-les-Bains, the Urban Hotel & Spa Aix-les-Bains - BW Signature Collection offers 62 air-conditioned accommodations completely renovated in 2019, in a modern, colorful and lively lifestyle spirit.
Amenities at Urban Hotel & Spa Aix-les-Bains - BW Signature Collection
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Ski in/Ski out
Sauna
Accessible Parking
Family friendly
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Aix-les-Bains
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Oct 2026
Very central, close to many shops, staff very friendly and helpful, room was directly on the street but did not hear noise from outside
Bathroom looked old - mold in shower -
You cannot control temperature from the room / always have to ask - room was cold
- room have the facilities you expect - but no coffee machine , no bottle of water offered at arrival - what you would expect in a four stars - room not so well isolated from each other -
10 / 10Outstanding·Jul 2026
The location, facilities especially the spa and the general overall comfort was great. I really appreciated all the little touches in the lobby, the fridge, water and coffee dispenser. The staff were super helpful too.
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8 / 10Excellent·May 2026
Clean, comfortable room for a good price
6 / 10Average·Jun 2023
Location, parking, cleanliness, the pool.
The suite was located on the 1st floor, with road noise during the day; the WiFi was unavailable; the hairdryer didn't work; the coffee machine was malfunctioning; the TV froze on start up; the room safe was already locked when we arrived; the wet sauna door did not close. Cumulatively, all of these small irritations left us dissatisfied after paying premium prices for the suite.
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Top rated by guests
8.2Excellent
(2,609 Ratings)
"The location, facilities especially the spa and the general overall comfort was great. I really appreciated all the little touches in the lobby, the fridge, water and coffee dispenser. The staff were ..."
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