Alpen Chalet

Lovely location

Attention to detail missing. Asked for replacement bath mat on day 3. Never came. Patio outside apartment had lots of weeds.

La ubicación y la casa que es muy acogedora. Excelente personal, El pueblo muy tranquilo.

La luz del baño, que se activa por medio de un sensor.

Le cadre de l'hôtel, de l'appartement, la proximité avec le téléphérique, les commerces, la qualité de la restauration et l'excellent accueil

Aucun rapport avec l'établissement : il faut prévoir le paiement du parking quotidien (w.end et jours fériés inclus)

Great location.

There was some confusion around the number of guest. We booked 2 rooms for 2 couples. There was an email showing each. The rooms had a double bed but we were advised that we had only booked for one person per room and were required to pay an additional CHF 100 (including breakfast) per person per night. A look at the differences in cost of one or two persons per room on the Booking.com website reflects that we were very heavily penalised. As it was a busy time of year and we were unlikely to obtain other accommodation at short notice we were forced to pay this additional costs. On arrival home, I sent a copy of the email showing the confirmation of 2 persons per room and a total of 4 person. My emails have been ignored. BEWARE - ensure that number of people per room is correct or you will be charged a highly inflated rate for the second person in the room. As advised by a local Grindelwald resident - tourists in Grindelwald are cannon fodder