Alpen Chalet
Top rated by guests

8.7Excellent
(159 Ratings)
"Fantastic clean property, great location with easy access to multiple restaurants and close to the train station."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
These traditional chalets are located in the center of Kandersteg in the Bernese Oberland, just 2625 feet from the ski slopes. All have a kitchenette with a dining area and a balcony overlooking the Alps. Free Wi-Fi is available.
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Garden
Laundry services
Sauna
Outdoor Cooking
Smoking allowed
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(159 Ratings)
"Fantastic clean property, great location with easy access to multiple restaurants and close to the train station."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Staff where helpful
I was eating food we bought from the restaurant. I had my own water but was asked to not drink it unless I brought it from the restaurant. Its just water mate. I literally got it from a mountain I just climbed. I wouldn't be pressed but the way the man spoke was quite rude. In general the hotel staff where ammazing
8.0 / 10.0
Perfect location
10.0 / 10.0
Fantastic clean property, great location with easy access to multiple restaurants and close to the train station.
Showering was difficult due to its maximum height being around my shoulder height (I am 6ft)
6.0 / 10.0
Great location.
There was some confusion around the number of guest. We booked 2 rooms for 2 couples. There was an email showing each. The rooms had a double bed but we were advised that we had only booked for one person per room and were required to pay an additional CHF 100 (including breakfast) per person per night. A look at the differences in cost of one or two persons per room on the Booking.com website reflects that we were very heavily penalised. As it was a busy time of year and we were unlikely to obtain other accommodation at short notice we were forced to pay this additional costs. On arrival home, I sent a copy of the email showing the confirmation of 2 persons per room and a total of 4 person. My emails have been ignored. BEWARE - ensure that number of people per room is correct or you will be charged a highly inflated rate for the second person in the room. As advised by a local Grindelwald resident - tourists in Grindelwald are cannon fodder
9.0 / 10.0
Great location in the centre of Kandersteg. Lovely chalet with everything you need. Nice outside space too. Very handy supermarket opposite.
All perfectly good for a long weekend
8.0 / 10.0
Convenient to have the chalet situated within the hotel grounds. Ideally sited to take advantage of everything Kandersteg has to offer. And no distance from the railway station.
Kitchen facilities limited - small fridge and cooker only had 2 hot plates.
10.0 / 10.0
the location was fab
the area of the apartment was good - not very spacious but not very crowded too
the sound of the waterfall added to the beauty
supermarket was just 60m away
car park was not free
the instructions for leaving the chalet were very strict including dumping the garbage and leaving the apartment broom cleaned
the wifi was not working for some time
9.0 / 10.0
Good location + nice view
None
10.0 / 10.0
Very clean chalet, nice view and easy to check in and out. Will repeat again.
It was leaking in the bathroom.
8.0 / 10.0
Great location. Beautiful property. Suitable for families or groups of friends. The food at the restaurant was very good.
10.0 / 10.0
Beautiful chalet with stunning views
Staff were lovely and super helpful
They told us the pool was free but then we had to pay at the end of the stay.
9.0 / 10.0
perfect location in the alps. Easy access to parking. Apartment is ver specious and has all utilities.
Very near to train station.
Nothing to Mention
7.0 / 10.0
The location of the hotel is perfect, very close to the train station and walking distance to the blue lake and various trails out of season.
This property is advertised as a wellness centre on booking.com but the pool is €15 per entry or €70 for the week, the sauna is €30 per session. So we didn't make use of the facilities. The restaurant although excellent, is very expensive. The morning we left the waitress on duty that day was rude.
10.0 / 10.0
Great location. Parking nearby. Excellent staff.
The rooms are very comfortable. The kitchen is small, but very functional.
Check in and check out very easy! There's a 2 car EV charger very close to hotel, but it's usually busy.
10.0 / 10.0
Great location with wonderful view and fresh air.
Country music festival kept us awake till 1 AM in one night.
10.0 / 10.0
I liked the location to the train station, the town, and to the trails that Kandersteg have to offer
there’s nothing I didn’t like.
perhaps the dirty little pool in view beneath my balcony. def could easily be maintenances and then maintained to be nice. also all the junk outside the shed also outside the balcony at this pool.
10.0 / 10.0
Great location and nice quiet apartment facing the river.
8.0 / 10.0
location was excellent, lovely chalet’s and food. Catering for my vegan requirements at breakfast.
hidden costs of €19 tax & €90 cleaning costs in addition to the cost of the stay. thought it should come as part of the rate?
7.0 / 10.0
Nice locatie and Nice room
Badroom
6.0 / 10.0
We rented a vacation apartment which was conveniently on the ground floor near the river, which is also getting if you have a dog. It had all basic features for a pleasant stay. Location was great.
We booked initially for 9 nights but left earlier because in the apartment you could hear every neighbor above or next to you. Every scream or loud voice could be heard immediately, so if you are looking for a quiet and relaxing place, that’s not it because kids were running or crying non stop. Apparently basic soap was considered a luxury because the receptionist told us that we have to buy it ourselves (first time i see this in a hotel in 15 years of traveling)! We had to pay extra for a sauna and hammam, which were hardly renovated in the past 10 years.
9.0 / 10.0
Very nice staff, amazing location, cute appartement
Poor kitchen tools / ustensiles
7.0 / 10.0
Ist sehr zentral gelegen.
Ich denke die Unterkunft ist besser für den Sommer geeignet.
Betten und Kissen waren sehr hart.
Es roch irgendwie modrig/schimmlig in der Unterkunft.
Küche ist eher spärlich eingerichtet.
Die Unterkunft hatte 6 Betten. Wir waren zu dritt und das war grad ideal.
Für diesen Preis dürfte man aus meiner Sicht die Unterkunft etwas sanieren.
1.0 / 10.0
Die Lage war relativ gut, da man von dort schnell bei der Gondelstation ist, die zum Oeschinensee fährt.
Die Ferienwohnung war sehr hellhörig, sodass ich nachts kaum schlafen konnte. Die Wohnung ist aus meiner Sicht sehr ungemütlich, man fühlte sich eher wie in einem Motel. Die Matratze war hart und unbequem. Am schlimmsten fand ich aber den Umgangston mit mir als Gast: Vor dem Einchecken hatte ein junger Mitarbeiter der Rezeption für mich einen Parkplatz direkt neben der Terrasse des Alpen Chalet mit einem Stuhl frei gehalten (ich hatte erst ausserhalb geparkt, da ich nichts im Ort finden konnte). Ich holte dann mein Auto und parkte dort. Ich ging natürlich davon aus, dass der Parkplatz zum Alpen Chalet gehört. Am nächsten Tag hatte ich jedoch einen "Drohzettel" am Auto - und zwar vom Alpen Chalet (!): Entweder ich zahle sofort 40 CHF oder man stellt einen Strafantrag und ich müsse 300 CHF zahlen. Ich ging sofort rein und fragte, ob es ein Missverständnis sei? Ich sagte, ich sei Gast im Chalet und man habe mir den Parkplatz zugewiesen. Der ältere Besitzer/Geschäftsleiter (da er sich mir nicht vorstellte, ist mir seine genaue Funktion unbekannt) des Chalet wiederholte seine Drohung - und ich zahlte die 40 CHF. Ich sagte, ich sei entsetzt über einen solchen Umgang mit Gästen. Normalerweise spricht man zunächst mit Gästen und verteilt keine Drohbriefe. Angesichts eines solchen Umgangs mit mir als Gast und der Tatsache, dass ich dort sowieso schlecht geschlafen habe, verliess ich am selben Abend vorzeitig das Hotel. Ich habe für 2 Übernachtungen (wobei nur eine stattfand) über 400 CHF bezahlt - plus die Strafe von 40 CHF.
9.0 / 10.0
الموقع والإطلالة
الحشرات في بعض الأوقات
10.0 / 10.0
Das Alpen Chalet liegt traumhaft in mitten der wunderschönen Berge rings um Kandersteg. Auf der großen Terrasse im Außenbereich hat man ideale Bedingungen um dies zu genießen.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Alpen Chalet. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Alpen Chalet. Enjoy the water!
Is Alpen Chalet pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Alpen Chalet?
We found 20 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and pets allowed.
