Sibelius Apartments Prague - Art Nouveau Residence 1902

- the staff are very friendly. - clean and well-maintained - well-equiped

- the floor is too high. - there is practically no view of the city (only a small part). - the entrance is semi‑manual — you have to show your pass card to the intercom camera every time to enter the building. - location is quiet far from the Old Town

Location, clean, spacious. Great, third stay here.

Extra (soft) matrass would be nice

We stayed at Sibelius Apartments Prague with our dog and overall had a very pleasant experience. We especially want to highlight the friendly and helpful staff, particularly the lady at the reception, she was always supportive and created a welcoming atmosphere. The apartment itself was very comfortable and well-designed, and having a fully equipped kitchen was a big plus, it made it easy to cook and feel at home.

The water pressure in the shower was quite weak, and the shower cabin itself was rather small. Because of that, washing our dog (we have a corgi) was a bit inconvenient, and with a larger dog it might be quite uncomfortable

It was extremely clean and the bed was comfortable

The kitchen was not well equip, only with minimal basic stuff. Also it was dangerous because the burners were defective and will get very hot even though you were not using them. The fridge was so loud that woke us up in the night. The whole kitchen was rather old. The television was not working. And the worst part was communicating it to the reception and the reception simply ignored this. The first night they said “it can’t be fixed now, we will come in the morning” and then the following day they did not come at all. We wrote them again and they ignored our messages. They clearly did not care. It was very unfortunate because I just happened to get sick and it was very cold outside so my only entertaining was to watch something in the evening. It was extremely disappointing.