KAKTUS Hotel Volga

Location. Staff

Allocated room. Advertised with a balcony, but too narrow to sit out on.

We were on the 5th floor and woke every morning to a beatiful sea view,and sat on the balcony in an evening as it was getting dark, visually quite stunning, this was great but I really want to say how lovely the food was, both the breakfast and the evening meal, which was better than some of the local restaurants, and that's saying something, but most of all I want to praise the staff in the dining room who made us feel very specieal ( maybe it's because we always greeted them with a smile) but they were wondeful, they even ordered in soya yohurts just for my wife The ladies who cleaned our room always did a lovely job and were very cheerful when ever we met and spoke The staff on reception, one lady in particular had a way of making us feel that they were always genuinely pleased to see us we have stayed in Calella before as we have family there, and will be returning to the Hotel Volga when we next come

We stayed in room 515 and would have liked the air con to be a little more efficent and the fact that I now need to go on a serious diet now I'm home

Everything

Very clean

The hotel is conveniently close to the beach (a 5-minute walk) and the center, which is a fantastic feature. Some members of the staff, including the cleaning crew, were very kind and helpful. The hotel was clean, smelled pleasant, and had excellent air conditioning.

We were, unfortunately, insufficiently informed on our first day and greeted in a rather cold manner, which led to a rushed-off feeling. It should be noted that the private beach requires a payment of 10-12 euros per person per day, which we initially thought was included in the hotel stay. This was, unfortunately, also not made clear on the first day, so we were sent back from the private beach to the hotel. The manager later greeted us sufficiently and provided all the necessary information. Additionally, the rooms are not soundproof; we could almost follow conversations happening next door.