Byblos Art Hotel Villa Amistà

The property has a fantastic vibe, with beautiful colours, striking artwork and lovely gardens throughout. The staff were exceptional — young, enthusiastic and genuinely happy to be there. We had some great conversations with both the sommelier and our waiter, who shared the same passion and enthusiasm for what they do. The shuttle service to town was very convenient, and all staff were friendly and helpful throughout our stay. The resident chickens were also a charming touch.

Breakfast was very good, but it would be better if all menu items were included in the room rate rather than some attracting an additional charge. The shower setup could also be improved — the bath with a sliding door allows water to spill everywhere. At least two large complimentary bottles of water should be provided in the room. Finally, while Saor was enjoyable, the restaurant menu could offer a little more variety.

Beautiful and original with a lovely pool.

A slightly mean spirit from the management on occasion

Great art, beautiful building, attentive staff.

The only point I would mention is that there is no iron or steamer available in the room, and the only option for pressing clothes is a paid laundry service. Having stayed in five-star hotels across various countries, this is the first time I have encountered this. I believe that basic amenities such as an iron or steamer should be included in the room rate and provided complimentary. The breakfast was good, but the selection felt somewhat limited. After three nights, we found ourselves getting a little bored with the options.

The hotel could be considered as a “living art gallery”. There are a lot of experiences to be discovered. Additionally, the food at the gourmet restaurant is exceptional. The staff there was great and pleasant. chapeau!

The reception staff did a poor job of interacting or communicating with us. There was little communication about there being a very big group of other guests who basically “privatized” the hotel (private concerts etc). We appreciated it in the end, but there was no communication. Feedback from us that the stay was “OK” was not followed up on, rather the credit card swiped. it’s the difference whether “your experience matters” or whether the job is just done. it is as simple as that. The breakfast was passable or mediocre. We were at Manna Resort in the Bolzano region before who do show what a 5 star culinary experience ought to be (at a cheaper price). that’s the competition. if you factor out the art this hotel is not competitive in the luxury market. the heating was turned off. we had to have a manual heater that did smell.