Britannia Resort & SPA

The buildings close together were nice and the pools were very fun. The water slide was the best part! The breakfast,lunch and dinner was very nice and I enjoyed the kids play area at night.

Only thing was staff was very slow and didn’t bother to do their job quick. The children’s beds didn’t have a mattress and had to sleep on something very hard on the bed. The bed sheets were stained and very dirty. In the bedroom with the double bed I sat on it and the legs of the bed snapped. We had to sleep slanted on one side as they were broken. The air conditioning didn’t really work. The Tv asked for a Samsung account to use it and when I would type my account it would restart the Tv.

Very good family room. Big main bedroom bunk beds separate and kitchenette including hob and freezer and fridge. But only cups not cooking utensils. Very very clean. Towels for pool provided. Soft play area good for up to age 8. Breakfast good choice

The pool area could be smarter some of loungers broken. Bad behaviour from some kids on slide and no lifeguard or staff until much later. Timing re openings a bit late.

We chose to stay here solely for the kids club. I had read prior to coming that the club only opened in the evening, which I couldn't believe was true. But it indeed does only open in the evening which is very weird. Nonetheless, my daughter had a really good time there.

The breakfast was good, but it was disappointing that it wasn't a buffet breakfast. You stay at a hotel that includes breakfast FOR the buffet.

Spa opening hours (ridicilous) Some food portions too small especially ravioly. Some stuff people (not very profesional) almost rude