Frangipani Apartments on Hamilton Island by HIHA

Location Very child friendly. Very well configured apartment. Appreciated all the supplies provided.

Not much but to be constructively critical. Settee was a little uncomfortable. Needed a few more bowls and cutlery. More plastic cups and crockery for children. If we had seen sight of a floor plan we would have put children in a different room.

Location was incredible.

There was nothing I didn't like.

Position in the resort

Nothing

The location of the apartment was very good, the view was very beautiful too.

The apartment was quite dated, nothing like the photos upon booking. There was a lot of wear and tear in the apartment. Had problems with all 3 air cons, dripping puddles of water on the ground where my children slipped numerous times. After calling for help an air con technician came out and fixed 2 of 3 air cons. The air con in my children's rooms dropped the entire time and every few hours we would have to change the towels on the ground to try and soak up the water that was dripping out. It was too hot more to have the air con going, and we couldn't use the fan in their room because it wouldn't work. This is why the apartment probably smelt old and musty. We have 4 children so I asked for the two roller beds to be put out and made up- this was not done so we had to move furniture around and make up beds on our arrival which was disappointing.