Shuku Kaifuu

スタッフの応対 サービス

窓が汚いのが気になった

우선 인근 역으로 픽업 해 주셔서 편리 했고 다양한 욕탕을 골라서 온천을 즐길 수 있어서 좋았습니다. 젊은 직원들 대부분이 일본어 가능 통한 베트남 출신이었고 모두 친절했으며 여러 가지 궁금증에 대해서 좋은 답변을 해 주셨습니다.

이틀 먹었었는데 조식이나 석식의 퀄리티가 조금 더 나아지면 좋을 것 같고 층별 욕실 안내에 대해서 이용 시간이나 샤워시설 유무 등 좀 더 자세한 정보가 있으면 좋을 것 같습니다.

窓からの絶景、大海原を見下ろす露天風呂

スタッフ(特にアルバイト)が宿のルール、サービスについて意思統一が出来てない気がしました。

We arrived earlier and they let us checked in 15 minutes before 3pm. The view from the room was magnificent specially at sunset. The staff of the hotel are comfortable to talked to. Room is spacious and have a beautiful toilet. You can use bath privately at the second floor without reservation. Just go and see if its available. Breakfast and dinner were served in a private room first floor which is good specially in this time of pandemic. They even prepared a bassinet for our baby. Staff gave us free champagne after finding out that we were there to celebrate our 5th wedding anniversary. We were very happy. Thank you very much specially to Rica san :)

Our room was very hot the moment we arrive until night time. I wasn’t able to sleep comfortably. It will be great if they put happy anniversary message on the cake we ordered.